My Sky front hatch won't close - Jeep Renegade Forum
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post #1 of 11 (permalink) Old 08-11-2018, 04:58 PM Thread Starter
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My Sky front hatch won't close

Opened the front panel about 2" but shortly afterwards it began to pour, so I tried to close the hatch. It opened all the way before trying to close. But it only tries to close not moving more than a 1/4" before retracting to fully open again.
I checked both sides of the tracks for any sign of debris yet found nothing. Tried closing it again but got the same results over and over.
Had to put a beach umbrella over the roof in order to crawl home safely without getting drenched over and over again.
Is there any way to manually close this hatch? It is my only means of transportation and if I cannot close the hatch I'll be crawling about with the blue beach umbrella atop my Jeep and loudly venting my anger to anyone curious enough to question the ridiculously dumb umbrella.
Thanks,
Angry Jim
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post #2 of 11 (permalink) Old 08-11-2018, 11:49 PM Thread Starter
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My Sky front hatch won't close

Finally hours later I was able to close the panel. But it sounds weak when trying to close.
First try after rain stopped, it only closed 1/2 way and would not go either way, open or close.
Now the headliner above the visors is literally dripping water. I am totally disgusted with this Jeep. This is the second time it wouldn't close on command and now I am afraid to use it at all.
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post #3 of 11 (permalink) Old 08-12-2018, 03:44 AM
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Ah damn.

I do not trust MySky at all.

The manual winder is above the middle seat rear passenger's head. Small plastic cover. You need a hex allen key, I think.


Clearing and re-greasing the rails each
side of the rear hatch is an essential twice yearly preventative
measure.

There is also a roof position reset procedure in the manual.

The cable drive motor is feable at the best of time. They already replaced one on mine after a year.

I hope you can dry out the headliner without water stains.



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post #4 of 11 (permalink) Old 01-17-2019, 09:00 AM
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I had that intermittent problem. I sprayed Dry Silicon Lube down the tracks and the roof works fine.

Good Luck
Marc 2016 Lattitude
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post #5 of 11 (permalink) Old 03-26-2019, 09:13 PM
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How has your situation progressed? I had something similar happen. The my sky kept not wanting to close and eventually seized. i attached what the problem is. From the looks of it the rail clip broke. I went to the dealer today to see what it would take to fix. The parts counter thinks that the entire rail system needs to be replaced? Not looking forward to that. The bumper to bumper just ran out in january.
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post #6 of 11 (permalink) Old 03-26-2019, 10:28 PM
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Originally Posted by redraidersilva View Post
How has your situation progressed? I had something similar happen. The my sky kept not wanting to close and eventually seized. i attached what the problem is. From the looks of it the rail clip broke. I went to the dealer today to see what it would take to fix. The parts counter thinks that the entire rail system needs to be replaced? Not looking forward to that. The bumper to bumper just ran out in january.
Have you had all your scheduled maintainence done at the dealer? If you have, maybe @JeepCares can help you?


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post #7 of 11 (permalink) Old 03-27-2019, 04:27 PM
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Originally Posted by redraidersilva View Post
How has your situation progressed? I had something similar happen. The my sky kept not wanting to close and eventually seized. i attached what the problem is. From the looks of it the rail clip broke. I went to the dealer today to see what it would take to fix. The parts counter thinks that the entire rail system needs to be replaced? Not looking forward to that. The bumper to bumper just ran out in january.
Hi redraidersilva,
We're sorry to hear about this. Please feel free to send us a private message and we will gladly provide you with additional assistance if you plan to continue working with your dealer to address this.
Lydia
Jeep Social Care Specialist
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post #8 of 11 (permalink) Old 04-08-2019, 02:23 PM
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thank you. i just sent you a message briefly explaining my situation. v/r, redraidersilva
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post #9 of 11 (permalink) Old 08-27-2019, 01:21 AM
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@redraisersilva,
Have you been able to fix this issue, do you happen to know the part name or number. I am in the same situation and the dealer is telling me I need to replace the entire sunroof. I think is crazy that because a small plastic clip is broken, the entire sunroof needs to be replace.
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post #10 of 11 (permalink) Old 08-27-2019, 11:17 AM
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Originally Posted by Yaderg View Post
@redraisersilva,
Have you been able to fix this issue, do you happen to know the part name or number. I am in the same situation and the dealer is telling me I need to replace the entire sunroof. I think is crazy that because a small plastic clip is broken, the entire sunroof needs to be replace.
I had this issue from time to time with a 2015 TH. When the mysky would start struggling to close I would open the mysky and use canned air to blow out any debris. Then use the key to manually close the mysky panel. The keyhole is located in the backseat in the middle of the roof panel. Pop the small circular plastic piece and use the provided key or an allen wrench. Mine did not come with the key so I bought a "swiss army" style wrench set and left it in the TH. I only had to do this one time and never had issues with it closing slowly or not at all again.

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