from product page: "Please note! Once this unit is linked with your vehicle it is married to the car by the VIN Number. While you can use it over and over again on your vehicle if needed after a dealer visit, but you cannot use it on another vehicle. Trying to sync it with another vehicle once you paired it with your vehicle can do damage to the item and the ECU in the car. Due to the way the unit is designed to work it cannot be used on another vehicle once it is paired with yours.
Due to this we cannot accept returns for this item in any way. We have no way to tell if the unit was paired or not with a vehicle and if it is returned we cannot use it again. Because of this all sales are final on this unit once you purchase it. There are no returns or exchanges of any kind and all sales are final. Please be sure to ask any questions prior to ordering. Once shipped there are no refunds or exchanges."
Soooo you are charging $500 for software (which costs 0 dollars to duplicate an unlimited number of times) that has some primitive DRM limitations, and claiming that as a basis to not accept returns?
Actually in the tuning world this is a very common practice when you're dealing with a flash via the OBDII port. As mentioned in your post this product is indeed "married" to your vehicle meaning that you cannot take that AutoFlash and try to load this software onto friends car. Unfortunately it doesn't work like that.
Now if you're in the market for something that is more universal and comes with a RISK FREE return policy then the MADNESS GoPedal or MAXPower ECM would be some perfect examples for you to check out!
As feedback and reviews has shown this product has been gaining popularity. Not only in this community but also with the numerous other makes and models we support. Trust me, will this product be for everyone? Of course not. That's why it's our job to do our best to educated the consumer as much as possible to ensure before purchasing that this is the best fit for your vehicle!
If you happen to have any other questions in regards to this product or anything else please feel free to contact us here at the shop 562-981-6800 and we'll be more than happy to assist you!