Radio / Uconnect issues - Jeep Renegade Forum
 
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post #1 of 4 (permalink) Old 06-17-2019, 04:33 PM Thread Starter
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Radio / Uconnect issues

Has anyone seen this problem?
I bought a new 2018 Jeep Renegade Limited on Feb 28, 2019, and immediately have had intermittent issues with my radio and Uconnect.
The service manager said the radios are "glitchy," but cannot find the problem, despite it being in the shop over 10 times, over the past 4 months.

Issue: about once a week, or so, I have no Sirius XM radio, navigation, compass, Uconnect, or connection to my iPhone (so no ability to talk on the phone, play my music, etc, and occasionally, I don't even have am or fm radio. It will last the whole day, and then, the next day when I start the car, it all works fine.

I have already used up 4 of the 6 months of my free sirius subscription, and it is maddening.

The service people opened a case with Chrysler engineering, to no avail.
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post #2 of 4 (permalink) Old 06-18-2019, 05:03 PM
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Quote:
Originally Posted by mbarbetta View Post
Has anyone seen this problem?
I bought a new 2018 Jeep Renegade Limited on Feb 28, 2019, and immediately have had intermittent issues with my radio and Uconnect.
The service manager said the radios are "glitchy," but cannot find the problem, despite it being in the shop over 10 times, over the past 4 months.

Issue: about once a week, or so, I have no Sirius XM radio, navigation, compass, Uconnect, or connection to my iPhone (so no ability to talk on the phone, play my music, etc, and occasionally, I don't even have am or fm radio. It will last the whole day, and then, the next day when I start the car, it all works fine.

I have already used up 4 of the 6 months of my free sirius subscription, and it is maddening.

The service people opened a case with Chrysler engineering, to no avail.
Hi mbarbetta,
I'm sorry to hear about this! I would like to help you out with this concern by escalating a case in your behalf so a Case Specialist can work with your dealer to help find a potential solution to this. If you are interested, please send us a private message.
Lydia
Jeep Social Care Specialist
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post #3 of 4 (permalink) Old 06-18-2019, 06:42 PM Thread Starter
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thanks so much. It would be much appreciated.

I am new to this forum, so don't know how to send you a private message.
Perhaps you can instruct me how to send you a private message?
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post #4 of 4 (permalink) Old 06-28-2019, 05:30 PM
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Hi mbarbetta,
Have you resolved your issue?
I have the same problem on my new 2018 Jeep Renegade Limited since November 2018 and I've been told by the dealer that we need to wait until new software version becomes available...
It appears that they have very long software development cycles, over 8 months for an update.
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