3.5 years and 34,000 miles later its been in the dealer over 10+ times. Keep note that I have the Lifetime Chrysler/Jeep Warranty.
Subwoofer replaced 3 times (2016,2017,2018)
Engine mounts replaced 3 times (late 2018, early 2019, mid 2019 when engine was replaced because the idiots didn't switch it out and the engine and transmission was shaking badly after I drove it off the lot)
A whole new engine/alternator and fuze link that sits on top of the battery (mid 2019)
Driver side window switch panel replaced 2 times (late 2018)
-the second time they ripped the door panel leather, had to fight them to replace it
(all of these were covered with my Lifetime Warranty $100 deductible each visit)
Now the more recent things
Both back door panel leather trims have been bubbling up (nobody has ever sat in those back seats)
-Dealer said Jeep won't let them cover the panels for $100 deductible so they are loopholes it by making me pay 150$ for 4 synthetic oil changes and the doors are included (not too bad)
Leather on the steering wheel at 12 o clock mark has been flaking off.
-Dealer said they cant cover it
On my way back to the dealer last week to get my jeep back after the door panels were replaced, the Sunroof was stuck open and won't close.
-Dealer said motor could be the issue but if its the rails its not covered and its a $400 labor fee to take the headliner and sunroof apart to see the issue.
Ive now escalated this case to Jeep themselves. Waiting on a callback today.
As much as I love my 2016 Trailhawk, this past year has been way to many issues and visits to the dealership. I bought the lifetime warranty because I was planning on keeping this jeep for as long as possible but it seem like this MaxCare Lifetime from JEEP themselves warranty dosnt really cover anything...
It has been costing me way to much to fix this jeep with manufacture issues that I didn't cause and its STILL not covered under warranty.
They'll always say "yea it should be covered", and then a inspector comes by and says it isn't the next day...
