2016 Latitude with 5.0 Uconnect - lost radio and messing camera

1205 Views 2 Replies 3 Participants Last post by JeepCares, Nov 15, 2019

Infralap

Discussion Starter · Nov 15, 2019

So 11/13/19 we got a the infamous audio system unavailable and the uconnect dash only displays the Jeep logo. No radio (Xm, AM or FM) and can’t even connect the aux. the backup camera also gets stuck on while driving. here is what I have tried:

1. disconnected battery
2. Tried uconnect support (not useful at all)
3. Tried XM sending a fresh signal
4. Tried hard reset of radio videos

nothing has fixed it and dealer‘s appointment are booked till mid December

Save

1 - 3 of 3 Posts

Mrsig

· #2 · Nov 15, 2019

To start with:

and enjoy the forum!

I find it crazy it would take so long to get it in to the dealer. Is there a different one you can bring it too?

See less See more

Save

JeepCares

· #3 · Nov 15, 2019

Infralap said:
So 11/13/19 we got a the infamous audio system unavailable and the uconnect dash only displays the Jeep logo. No radio (Xm, AM or FM) and can’t even connect the aux. the backup camera also gets stuck on while driving. here is what I have tried:

1. disconnected battery
2. Tried uconnect support (not useful at all)
3. Tried XM sending a fresh signal
4. Tried hard reset of radio videos

nothing has fixed it and dealer‘s appointment are booked till mid December

Hi Infralap,
We're sorry to hear about your experience. If any additional assistance is needed throughout your dealer visit, please send our team a PM. I have also included a dealer locator below to assist in finding another dealer who may be have an earlier appointment.

Find a Jeep® Dealership Near You | Jeep Sales and Service

Locate Jeep® dealerships in you preferred zip code. Find Dealer hours, details and contact info. Shop and buy Jeep® models available now.

www.jeep.com

Alex
JeepCares

Save

1 - 3 of 3 Posts

This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.

Find a Jeep® Dealership Near You | Jeep Sales and Service

Top Contributors this Month