2016 Latitude with 5.0 Uconnect - lost radio and messing camera

1193 Views 2 Replies 3 Participants Last post by JeepCares, Nov 15, 2019

Infralap

Discussion Starter · Nov 15, 2019

So 11/13/19 we got a the infamous audio system unavailable and the uconnect dash only displays the Jeep logo. No radio (Xm, AM or FM) and can’t even connect the aux. the backup camera also gets stuck on while driving. here is what I have tried:

1. disconnected battery
2. Tried uconnect support (not useful at all)
3. Tried XM sending a fresh signal
4. Tried hard reset of radio videos

nothing has fixed it and dealer‘s appointment are booked till mid December

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JeepCares

· #3 · Nov 15, 2019

Infralap said:
So 11/13/19 we got a the infamous audio system unavailable and the uconnect dash only displays the Jeep logo. No radio (Xm, AM or FM) and can’t even connect the aux. the backup camera also gets stuck on while driving. here is what I have tried:

1. disconnected battery
2. Tried uconnect support (not useful at all)
3. Tried XM sending a fresh signal
4. Tried hard reset of radio videos

nothing has fixed it and dealer‘s appointment are booked till mid December

Hi Infralap,
We're sorry to hear about your experience. If any additional assistance is needed throughout your dealer visit, please send our team a PM. I have also included a dealer locator below to assist in finding another dealer who may be have an earlier appointment.

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Alex
JeepCares

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