2016 Trailhawk UConnect 6.5 NO SETTINGS
Hello,
Have had several UConnect 6.5 Radio Head Problems. Several years ago, I discovered what seemed to be a DST error - the clock time was off an hour for severa months in the summer. Last year the language choice suddenly reverted to Italian and would not set back to English. A quick check of YouTube and I found the fix. This time I am not having any luck and Chrysler Custoimer Support is no help.
I store the Jeep over the winter months and charge the battery periodically. After checking the manual, I decided to disconnect the battery this past winter. With the snow and road salt all gone, I hooked the battery back up and found the UConnect 6.5 radio clock was off - as I pretty much expected. The date had also reverted to 1/1/2016. The problem initially was that I could not set the time. I quickly found that only one of the other settings - displaying the time on the display - could be changed. Nothing else on the Clock Page could be changed. From there, it only got worse - I discovered that ~ 90% of the available settings could not be changed - including:
Check my attached photos for any idea of what I am seeing.
![Vehicle audio Vehicle Automotive design Audio equipment Auto part]()
![Car Vehicle audio Personal luxury car Plant Automotive design]()
The Radio and Navigatiojn all work normally.
I tried a reset from the system information page. About the only change I could find is that my audio equalizer and balance settings reverted to neutral. Settings could still not be changed.
The Uconnect firmware has never been updated. I enetered my VIN on the Chrysler UConnect page and nothing happens.
Anybody experienced anything like this, or have any ideas??
HELP
Pete
Have had several UConnect 6.5 Radio Head Problems. Several years ago, I discovered what seemed to be a DST error - the clock time was off an hour for severa months in the summer. Last year the language choice suddenly reverted to Italian and would not set back to English. A quick check of YouTube and I found the fix. This time I am not having any luck and Chrysler Custoimer Support is no help.
I store the Jeep over the winter months and charge the battery periodically. After checking the manual, I decided to disconnect the battery this past winter. With the snow and road salt all gone, I hooked the battery back up and found the UConnect 6.5 radio clock was off - as I pretty much expected. The date had also reverted to 1/1/2016. The problem initially was that I could not set the time. I quickly found that only one of the other settings - displaying the time on the display - could be changed. Nothing else on the Clock Page could be changed. From there, it only got worse - I discovered that ~ 90% of the available settings could not be changed - including:
- Settings>Sirius XM Setup: SXM Tune Start does not respond
- Settings>Units: no selections can be made – Units displayed are OK
- Settings>Voice: settings can be changed
- Settings>Clock: The only setting that responds is Show Time in Status Bar
- Settings>Safety & Driving Assistance: no settings respond
- Settings>Lights: no settings respond
- Settings>Door & Locks Locks: no settings respond
Check my attached photos for any idea of what I am seeing.
The Radio and Navigatiojn all work normally.
I tried a reset from the system information page. About the only change I could find is that my audio equalizer and balance settings reverted to neutral. Settings could still not be changed.
The Uconnect firmware has never been updated. I enetered my VIN on the Chrysler UConnect page and nothing happens.
Anybody experienced anything like this, or have any ideas??
HELP
Pete
