2017 Jeep Renegade Jerking
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My 2015 was doing the same between 1st and 2nd gear. Issue was random but took it in to dealer. It took three days to diagnose and get back to me but following is what they found:
"Scanned for DTC's none present, looked for available software updates and TSB's has TSB 21-003-18 lists his concern as fixable with software, PCM and TCM are both out of date, need to be done at same time 18-19-06-UE 0.2 hr 18-19-05GX 0.2 hr flash programmed PCM and TCM to latest software level per TSB 21-003-18"
This was covered under warranty for which I'm grateful. It does make me wonder though, has anyone had software updates that were not covered under some sort of warranty? I suspect most owners on this forum still have warranty coverage but as these run out what kind of charges can we expect to see in the future should a "fix" require a software update. Mine has 47K on it now and if it needed a software fix with these miles, I'm sure it may again.
As for how it drives now, it does "feel" different . Hard to explain but shifts seem more immediate. Since my problem was so random, I don't know if this fixed it or not; only time will tell. I did notice that on the ride home I take a highway with a 65mph limit. Where my Renegade would usually get to 9th gear, yesterday it never made it out of 8th. There may have been a head wind so will monitor but am certain the shift points have been changed or TCM/PCM is re-learning.
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1,221 Posts
Hello klittle15,
Are you thinking you'd like to get this inspected by your Jeep dealer? Send us a private message if you need any help with this process. Very sorry for any trouble you've encountered as a result of this.
Jasmine
Jeep Social Care Specialist
I have a 2017 w the same problem.To be more exact , at around 25mph when it shifts firm 2nd to 3rd gear, sometimes is jerks/kicks back violently.how often, well I think too often and quite frankly I’m not happy about it, the problem is I tried to explain it to the service adviser at my local dealer many times and I can’t replicate it when I’m there. It only does it whenever it wants, I couldn’t detect a pattern.
I saw an older post about this, but kinda lost track of it and then couldn’t find it any longer.
A good example of when the car would do this kick back/transmission jerking is for example you stop at a stop sign, then accelerate straight and realise there’s another stop sign coming up so about 25 miles an hour you ease off the gas pedal because you need to stop again, I think that’s when the Jeep does it. I really don’t know how to recreate a situation for this to happen but it’s very annoying
I saw an older post about this, but kinda lost track of it and then couldn’t find it any longer.
A good example of when the car would do this kick back/transmission jerking is for example you stop at a stop sign, then accelerate straight and realise there’s another stop sign coming up so about 25 miles an hour you ease off the gas pedal because you need to stop again, I think that’s when the Jeep does it. I really don’t know how to recreate a situation for this to happen but it’s very annoying
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1,221 Posts
Hi Adicxxl,
We understand that this concern is intermittent which makes it hard for the dealer to properly diagnose. If you plan to return to your dealer for further inspection, you may also send us a private message and we'll gladly assist with that process.
Lydia
Jeep Social Care Specialist
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4 Posts
Yes, I just posted on another thread, but my new-to-me 2016 Renegade Trailhawk does the same thing. First and worst for me is the shift around 14-17mph but also around 25, 35, 45 so with each shift. It's making me regret my purchase and worry it's only going to get worse.
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1,221 Posts
Hello BumblebeeJeep,
Please keep us updated on this concern. If you decide to schedule an appointment with your dealer, we can provide an additional layer of assistance while in service.
Lamar
Jeep Social Care Specialist
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1 Posts
Has you transmission issue been resolved? I have the same jerk at 25-30 miles and hour, I think that’s the 3-4 shift point. The first dealer said it was low oil causing the issue (never had a new car use so much oil before) doesn’t show any codes. I’m scheduled to have it looked at again on the 14th.
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24 Posts
Same problem here. 2017 Latitude 4x4. 2nd to 3rd it jams the shift whenever it wants and sometimes even makes it to 6k rpm before shifting. It's SO dumb. I HATE this thing's tranny.
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1,221 Posts
Hi John and Carlos,
We regret to learn that you are both experiencing this transmission concern. If you would like to continue working with your dealers towards a resolution, please send our team a private message. We would be happy to connect you with a Case Specialist to assist!
Alex
Jeep Cares
Absolutely! It the one thing that might keep me from upgrading next year. I am going to contact the dealer and see if they can do something.
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1,221 Posts
Hello Yahnee,
Please keep us updated if you decide to have your concern addressed by your dealer. If additional assistance is ever needed we are available through private message.
Laura
JeepCares
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3 Posts
contact your lemon law attorney,or attorney general they will help you.
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1 Posts
Recently purchased a 2017 Jeep Renegade 4x4 and I'm experiencing the same issue. Drives fine a lot of the time but randomly around 25 when changing gears it shifts hard and jerks the vehicle. I have an appointment with at my dealership on Saturday of next week. Hopefully the information from this forum will help them resolve it as I do not feel it is a safe vehicle for my daughter.
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1,221 Posts
Hello DKingJr48170,
We are certainly sorry to hear about your recent concern. Please keep us updated on your dealer visit. If we can be of any assistance, feel free to send us a private message. We'd be glad to help.
Laura
JeepCares
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1 Posts
I’m at the dealership now with the same issue. This is the fourth time I’ve been in to get this issue dealt with. Apparently this is very common with this vehicle. Previously they reset the computer with no change. Now the are putting transmission back to factory settings since I bought it used and it learns the drivers style of driving. Hopefully this works but I doubt it will...sounds to me like Jeep is just crap. I would have never bought this car if I knew this was an issue. Only had the car three months and I’ve been to the service department 4 times for a certified used vehicle. Next car will be back to a Honda. The extra cost is worth the quality.
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34 Posts
Amazing how many customers seem to be having the same problem. Dealers don't seem to have a clue other than "we'll restore it to factory settings so it can relearn your driving style" which isn't a fix. Doesn't make it any easier either that there is no definitive list of Jeep TSB's with descriptions more than just "Transmission fix".
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3 Posts
Yes, I have a 2017 Jeep Renegade Limited doing their same thing. Just had the transmission fluid changed at 60k miles. Thought that would solve the problem but it did not. Dreading taking it to the dealer and finding out it’s a serious and expensive fix ?
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1,221 Posts
Hello MrsAnderson68,
We are sorry to hear about your recent troubles. If you decide to have your concern addressed by your certified dealer, please keep us updated. We would be happy to provide any additional assistance throughout that process.
Laura
JeepCares
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