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I’m at the dealership now with the same issue. This is the fourth time I’ve been in to get this issue dealt with. Apparently this is very common with this vehicle. Previously they reset the computer with no change. Now the are putting transmission back to factory settings since I bought it used and it learns the drivers style of driving. Hopefully this works but I doubt it will...sounds to me like Jeep is just crap. I would have never bought this car if I knew this was an issue. Only had the car three months and I’ve been to the service department 4 times for a certified used vehicle. Next car will be back to a Honda. The extra cost is worth the quality.
Amazing how many customers seem to be having the same problem. Dealers don't seem to have a clue other than "we'll restore it to factory settings so it can relearn your driving style" which isn't a fix. Doesn't make it any easier either that there is no definitive list of Jeep TSB's with descriptions more than just "Transmission fix".
 
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