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Good afternoon

I am hoping for some incite as i am a new owner of a Jeep. I just purchased a 2017 Renegade 2 weeks ago and since then i have noticed it having issues while automatically shifting gears. It seems to be more noticeable/jerking the worst when i am coasting towards a light and down shifting into 1st or 2nd gear but it does happen at other times. i have read some of the other comments showing the same thing and from what i am gathering that is a system update issue? Would I have to take it back to the dealer i got it from and get the update done or would i be able to go to any Dealer (the one i got it from isnt really close by)? I spent 3yrs saving up and looking into buying a Jeep and i am really hoping my first experience with one goes well. So far i am loving it minus the jerking.

Anyone know what i can do or where i should start?
 

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W E L C O M E ! ! !
... to the forum

Failed motor mounts is a common cause of the Renegade jerking.

Even if the engine light had turned off before you got to the dealer, the vehicles keep track of codes. There are 3 types of codes that the dealer can identify:
Historic Codes (codes the vehicle had, but no longer meet the criteria for and active engine light),
Active Codes (codes present that have an engine light),
Pending Codes (A fault that is pending that has not yet meet the criteria to set an engine light).

There is also a Technical Service Bulletin (TSB) for a shift issue with the Renegade (your Renegade may require a software update for the transmission).
I am still having the same Jerking issue with my Renegade, i took it back to the Dealer twice already and they keep telling me nothing is wrong and all updates were done. Supposedly its an intuitive transmission and just needs to learn how i drive. I've been driving it for 3 months now and anytime it coast around 30mph it jerks. Its like something with that gear is slipping. If it was just the trans needing to learn how i drive compared to the previous owner it should have figured itself out by now right?
 

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The dealerships wanted it to sit in their shop for 3 days to a week (depending on which I took it to) before they looked at it too. I couldn't get a rental car until they knew the problem either.

The dealerships wanted let it sit for 3 to 7 days before they looked at it depending on which one I went to as well. I have one vehicle and there was no way I could do that.

Mine would be in between 2nd and 3rd gear it would Jeremy. It was misfiring. The dealer never said anything about learning how I drive or anything. I've had it nearly 3 years when it started though. I've drove it today and it done great. I ended up taking it to an automotive shop that I had used for Toyota I had years ago to fix it.
I think thats about where mine is, i've never had a 9 speed before so not entirely sure how it shifts compared to a 6. I'll have someone check out my spark plugs and coils just in case. Doesn't sound like the dealership knows whats going on so i'll take any advice and check what i can. Thanks :) hopefully that'll be it and it'll be a simple fix and resolved soon
 
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