I have just watched watched that whole video and it's going to be an eye opener for some of our members who are possibly first time owners of their Jeep. Keep in mind that the video pertains to all cars, vehicles and Dealerships (until proven otherwise).
It is likely some members who prefer to use their local garage/mechanic have experienced "up-selling" from Dealerships, that they swapped to using local business and felt the results in their own pockets. I was one of the guys that allowed my Dealership to service my cars as I had extended warranties. But just like the video indicates, there are some Service personnel that are somewhat unscrupulous. Though I did not experience it with the UK Dealership (Arnold Clark
) to that extent it would from time to time rear its ugly head.
Being a miserly, Scotsman who doesn't want to part with a fart for free I am sure you can understand why I was quick to ask why a minor repair had turned into a fortune. One of the worst places for this was imho Kwik Fit (
. "Sorry Sir but we advise you get .......... £££s of work carried out." "Eh, no! Just repair my tyre for me please"
. "Ah but Sir you need..........".
Now at least with my local garage I get any servicing work carried out without all the bother. If they suggest I need additional work carried out then it's usually with good reason and they are willing to show you what it is and leave it for you to decide with no hard pushing to part with your cash.
Before I forget, Recall
!!! How downright dangerous was it that a Dealership knows there is an issue and won't openly advertise it to their customers? It's exactly the same imho
that you guys are experiencing with:
- Plastic fans
- On Board memory flashes.
Dealerships know that your Jeep requires the updates yet why are some so reluctant to tell you? I was fortunate that Arnold Clark
franchise told me when my horn was intermittently sounding that an update was required free of charge. Yet on the other hand they knew but kept quite until I approached them. That video says it all, "The dealership has to do the recall work at a reduced price" and they don't want our custom at that point.