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Can't fuel up at the gas station (Renegade)

59590 Views 86 Replies 48 Participants Last post by  randyr5
I have a 2017 Renegade (15000 miles), and can't fuel up at the gas station. The problem developed about 14000 miles. I have posted a video of the problem on Jeeps Facebook page. The fuel nozzle shuts off immediately after squeezing it. I have tried different angles and positions to make it work (still a flaw regardless of finding a work-around). If I find a reduced/variable pressure nozzle it sometimes works (takes 10-15 minutes to fill up, but this means I can't travel anywhere based on the concerns that I won't find that nozzle again while en route. My Renegade is still under warranty and I currently have a case number open with Jeep (35023324, reference if you have the same issues). They do not currently have a fix action yet. They have replaced the gas tank and the fuel fill line. From my knowledge, this is a design flaw and has occurred in other years and other vehicle types based on my own research since 2015. My case is more extreme than most I have found with similar problems. I have been told by a dealership that this problem is not fixable but, I do not agree and neither does Jeep. I have narrowed the fix action to a few options: the vent line is blocked (unlikely); the charcoal canister is not properly venting gas fumes and is causing back pressure and needs to be replaced or is leaking charcoal and blocking venting in the T line or what is causing back pressure (maybe); the roll over valve has a design flaw and is causing problems with the fill process (very likely).

Based on what knowledge I have, if you removed the roll over valve, the problem goes away. I have found many people who fixed this re-occurring problem by doing just that from my own research. Removing a safety feature can void the warranty, so I can't do this without a dealership performing this action. The charcoal canister is used to vent fums from the tank back into the engine. The vent from the tank will T from the tank with the other vent going to your fill valve in a separate line. One person suggested jumping on the bumper hard to bounce the vehicle enough clears the roller so that you can fill the tank and surprisingly it does work (temporarily), but you have to do it every time you need to fill up. It will still shut off during the fill process and you need to jump on it again when it locks up. I refuse to look like a monkey jumping up and down on my bumper for the rest of my time with this vehicle.

I would not recommend this vehicle to anyone. My only regret is that my wife didn't let me research this vehicle before buying it. Don't get me wrong it is fun to drive, but not worth the hassle required to keep it running.

There has been a lot of frustration that I have seen and I wanted to try and be at least somewhat detailed. Please let me know if you found a better fix action to this problem that doesn't involve removing a safety feature. Also please let me know if you are experiencing the same issues or have any different theories. I will update on how the dealership will try to fix this problem.
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Seriously did you reply just to be a smart aleck? You contributed nothing to this post except to try & find ways to insult me & my comments. Thanks for no help at all clown.
Seriously... The reply contributed absolutely zero value what so ever other then the fact that after having wasted my time reading it, I can only conclude he/she is useless and to skip any other posts made by them. Not to mention they clearly don't understand the particular problem which after reading this thread alone seems to be more along the lines of %99.9 of individuals with Renegades ARE experiencing it.

Then again the fact that they're trolling the Jeep forums when they don't have anything of value to contribute speaks for itself I suppose.
It's currently March 2022 and I have been borrowing my fathers 2017 Jeep Renegade which he just purchased in December of 2021 (with only 55k miles) for about a week now while my vehicle is getting work done on it. Anyways, I came across this thread in attempt to figure out what the deal is with this thing when fueling it up because (mind you after only 1 week) it has already truly become a NIGHTMARE for me....

Firstly, when gas prices are currently $4.25/gal I can't help but wonder how much air rather then fuel I'm paying for considering the pump stops and has to be started again literally every half a second. (For the critical critics, keyword here is can't help but wonder. Please note that this isn't my main concern and idc to get technical on the specifics as it's not my initiative for this post). Secondly, I noticed someone's post in the thread mentioning the individual playing the start/stop game at the pump (which btw I agree, unusually annoying to me as well) but that's precisely who I feel like anytime I go to fuel this thing up! So secondly, I would just like to say for anyone taking the time to reply to this thread (and not directed just specifically towards the individual's post I had just referenced in any way) regarding this particular topic, it is imperative to contemplate the situation thoroughly first - I understand there's the occasional "stickler" in every forum but several individuals seem to feel this problem is a big enough inconvenience for them to take the time to research it and ultimately decide to write a post here in hopes of a solution. After spending a good 15 min or so reading the entire thread, I couldn't help but notice a few who haven't particularly experienced this very specific problem are leaving comments that can only lead me to conclude the issue may not be fully understood because this is most certainly not just a matter of incompetentence, it is a serious design flaw... For instance, in the 6 or 7 times I have attempted to fill the tank during this last week it has taken me at least 10 minutes just to get $20 worth of fuel in the tank before I give up on filling it. The only way the gas will flow at all is if I only insert the nozzel in about an inch and just barely squeeze, typically resulting in a portion of it splashing out all over myself and the vehicle due to the flap or causing the tube to quickly overflow before it can funnel down into the tank. If you aren't holding the pump in that very peculiar and EXACT way, forget about it pumping without the Venturi tube sucking the valve shut and stopping the flow for more then a split second (literally). So please understand this isn't a matter of gas pump (I have used different pumps from different gas stations at different locations each time) or the individual by any means.

Third (and final if you made it this far, which I felt needed to be separated from the others to highlight it's importance), why or how in the world am I having to come here and leave such a post when it is now 2022?!?! I've read individuals complaining about this from 2017 - 2019 models, how does a problem of this significance and amplitude pass through any quality assurance process for the duration of at least three consecutive years/models? Why are consumers still having to make such a considerably large purchase on what can now be fairly deemed as such an important and critical design flaw such as this? There's 4 main components that make a gas powered engine run: compression, air, FUEL, and spark... Considering the engine requires fuel for it to be fully functional, this should certainly render the vehicle as completely dysfunctional and as justifiable of a problem as purchasing the vehicle right off the line without any other critical component required for the engine to run at all! At this point it's clearly only a matter of Jeep deciding THEIR best interest is to blatantly ignore the issue, it's absurd and completely unethical if not criminal.
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Diagnosis for me was sensor failure after 6 weeks at the dealership while my new gas tank was held up in shipping delays, So far I've gone to the pumps 4x with no issues filling up.
Thanks for the update, much appreciated.
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