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Can't fuel up at the gas station (Renegade)

59678 Views 86 Replies 48 Participants Last post by  randyr5
I have a 2017 Renegade (15000 miles), and can't fuel up at the gas station. The problem developed about 14000 miles. I have posted a video of the problem on Jeeps Facebook page. The fuel nozzle shuts off immediately after squeezing it. I have tried different angles and positions to make it work (still a flaw regardless of finding a work-around). If I find a reduced/variable pressure nozzle it sometimes works (takes 10-15 minutes to fill up, but this means I can't travel anywhere based on the concerns that I won't find that nozzle again while en route. My Renegade is still under warranty and I currently have a case number open with Jeep (35023324, reference if you have the same issues). They do not currently have a fix action yet. They have replaced the gas tank and the fuel fill line. From my knowledge, this is a design flaw and has occurred in other years and other vehicle types based on my own research since 2015. My case is more extreme than most I have found with similar problems. I have been told by a dealership that this problem is not fixable but, I do not agree and neither does Jeep. I have narrowed the fix action to a few options: the vent line is blocked (unlikely); the charcoal canister is not properly venting gas fumes and is causing back pressure and needs to be replaced or is leaking charcoal and blocking venting in the T line or what is causing back pressure (maybe); the roll over valve has a design flaw and is causing problems with the fill process (very likely).

Based on what knowledge I have, if you removed the roll over valve, the problem goes away. I have found many people who fixed this re-occurring problem by doing just that from my own research. Removing a safety feature can void the warranty, so I can't do this without a dealership performing this action. The charcoal canister is used to vent fums from the tank back into the engine. The vent from the tank will T from the tank with the other vent going to your fill valve in a separate line. One person suggested jumping on the bumper hard to bounce the vehicle enough clears the roller so that you can fill the tank and surprisingly it does work (temporarily), but you have to do it every time you need to fill up. It will still shut off during the fill process and you need to jump on it again when it locks up. I refuse to look like a monkey jumping up and down on my bumper for the rest of my time with this vehicle.

I would not recommend this vehicle to anyone. My only regret is that my wife didn't let me research this vehicle before buying it. Don't get me wrong it is fun to drive, but not worth the hassle required to keep it running.

There has been a lot of frustration that I have seen and I wanted to try and be at least somewhat detailed. Please let me know if you found a better fix action to this problem that doesn't involve removing a safety feature. Also please let me know if you are experiencing the same issues or have any different theories. I will update on how the dealership will try to fix this problem.
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Let me know what they say. My '18 has 10k (ish) miles and I've had this issue on and off since buying it in March. Here I've been blaming the gas stations....
You should still be lemon law eligible, which doesn't have the same caveats as a voluntary buy back. Take it in complain, and document.

It sounds like lowest bidder on the capless filler has bitten some people in the ass.
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I bought my 2019 Renegade latitude at the end of July. From the get go I could only trickle gas in the tank. I took it to dealer who replaced the fuel tank and canister under warranty. Next morning I filled the gas tank and drove half a mile to a traffic circle. My car stalled. I turned it back on and it stalled every time I slowed down for turns. Towed to dealer and they said bad gas and replaced the canister they said was now contaminated. I got it back after $900 for parts labor and rental. Next morning filled up at a different station. Stalled at the station exit and the next traffic light. Towed again and it’s at the dealer now. I don’t buy the bad gas excuse now. I have less than 10k on the car. It’s been in the shop basically all of December. I’m paying $296 a month for the trim I selected but driving a base model loaner. Getting Chrysler involved. But if they end up doing a buy back I’m guaranteed to be under water. On my first new car ever this is a horrible experience.
Yeah, if they had to replace the evap canister after your fill up and you were stalling, it sounds a whole lot like lot raw fuel got into the canister which will cause stalling and kill the filter media (it's also unlikely in most designs to be able to be emptied/dried out very easily). So it sounds like something is causing gas to back up during fill up, and not low quality gas. "Bad gas" usually means it's diluted or filled with contaminants neither of which should kill an evap system. Both usually wind up in things running badly until you get that gas out of the system, or make your injectors really unhappy.
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