I drove my 9 speed auto Jeep in snow and ice today and started to lose traction on a steep hill so tried to select the 4wd lock snow setting but it would not select with the car either in motion or static. I noticed on the dash where it would normally say "4wd lock" that it said "4wd Serv". I stopped, shut down the engine and then re-started. The 4wd lock selector lit up every terrain light for a few seconds, including hill descent, 4wd low and auto lock then went out. With me fearing the worst I tried the 4wd snow function again and it selected without any issue and the Jeep went up the hill like there was no snow. I'm hoping this experience is a one off but has anyone else with the 9 speed auto had this happen to them or can anyone explain what might have occured?