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Discussion Starter #1
While getting my regular service I asked to have my faulty fog lamps looked at. Turns out, they are shorted out due to moisture, and will require a $590 price tag to replace he for light assembly. It’s not covered under my lifetime warranty. After getting passed around to four different phone numbers, The warranty people say it’s a design flaw, but Jeep won’t acknowledge faulty design. So apparently I own the only Jeep that’s not allowed to get wet! Anybody else run into problems with fog lamps?
 

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NHTSA vehicle complaint link

While getting my regular service I asked to have my faulty fog lamps looked at. Turns out, they are shorted out due to moisture, and will require a $590 price tag to replace he for light assembly. It’s not covered under my lifetime warranty. After getting passed around to four different phone numbers, The warranty people say it’s a design flaw, but Jeep won’t acknowledge faulty design. So apparently I own the only Jeep that’s not allowed to get wet! Anybody else run into problems with fog lamps?
I have been wondering about the design decision where lamps are replaced by going thru the wheel well. I have never had another car where I had to do that. Wheel wells have always been mud traps and to be avoided. So trapped mud causes rust of the access points to replace lamps. I would call that a safety defect worthy of a recall. If I can't replace my burned-out lights, people aren't necessarily going to be able to see me. While researching the voltage regulator recall on my car I noticed that NHTSA accepts complaints from owners. Here is a link FYI.
https://www-odi.nhtsa.dot.gov/VehicleComplaint/
 

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The bulbs are super easy to replace IMO. Id just keep throwing halogen bulbs in the fogs vs paying 600 bucks for all new housings.....that is a dealer just stealing your money.

A set of bulbs is like 30 bucks.....
Turn the wheel fully and use a screwdriver to remove the access panel inside the wheel well. Then reach in remove bulb and reverse process. 10 min job tops for both fogs.

Sent from my SAMSUNG-SM-G891A using Tapatalk
 

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i had mine replaced under warranty a little while ago after I noticed some moisture in them a few days after it rained. By the time i made it to the dealer the moisture was pretty much gone, but i had taken photos and the service dept. went based off of those. havent had the issue since
 

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I have been wondering about the design decision where lamps are replaced by going thru the wheel well. I have never had another car where I had to do that.
Just be thankful you don't have to take the actual wheel off to do it.
Which is the case on many FWD compact cars that now have zero space in the engine bay.

¯\_(ツ)_/¯
 

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Just be thankful you don't have to take the actual wheel off to do it.
Which is the case on many FWD compact cars that now have zero space in the engine bay.

¯\_(ツ)_/¯
Thanks for the info. I had no idea it could be that bad. Glad to read a user above had his lamp housings replaced gratis by a dealer.
 

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Discussion Starter #7
Shorted out fog lights

While getting my regular service I asked to have my faulty fog lamps looked at. Turns out, they are shorted out due to moisture, and will require a $590 price tag to replace he for light assembly. It’s not covered under my lifetime warranty. After getting passed around to four different phone numbers, The warranty people say it’s a design flaw, but Jeep won’t acknowledge faulty design. So apparently I own the only Jeep that’s not allowed to get wet! Anybody else run into problems with fog lamps?
 

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This is now the 2nd thread you've started with the exact same post about fog lights. People replied on the prior thread with suggestions.

Trolling?

Sent from my SAMSUNG-SM-G891A using Tapatalk
 

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@JeepCares help a man out?
Hi Darb1177,

Thank you for tagging us!

While getting my regular service I asked to have my faulty fog lamps looked at. Turns out, they are shorted out due to moisture, and will require a $590 price tag to replace he for light assembly. It’s not covered under my lifetime warranty. After getting passed around to four different phone numbers, The warranty people say it’s a design flaw, but Jeep won’t acknowledge faulty design. So apparently I own the only Jeep that’s not allowed to get wet! Anybody else run into problems with fog lamps?
Hi Mcentired2,

Feel free to send us a private message at any time if you are in need of assistance while in service.

Darlene
Jeep Social Care Specialist
 

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Not trolling, just trying to get this resolved. Tried all the suggestions, but shorted out is shorted out.
Dosen't mean you need to spam our board. Jeep doesn't own it.

This is an example of the type of thing that makes the value of extended warranties questionable. If you had just stuck the $3k in hte bank you would have the cost of this covered.
 

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The bulbs are super easy to replace IMO. Id just keep throwing halogen bulbs in the fogs vs paying 600 bucks for all new housings.....that is a dealer just stealing your money.

A set of bulbs is like 30 bucks.....
Turn the wheel fully and use a screwdriver to remove the access panel inside the wheel well. Then reach in remove bulb and reverse process. 10 min job tops for both fogs.

Sent from my SAMSUNG-SM-G891A using Tapatalk
You and I know it's an easy job but if it's a design flaw then why should we have to keep paying.

Well, I own the car and it was my option so I bear the consequences for not having did the proper research before buying.

I noticed that my DRLs LEDs had burnt out with water potentially entering them but I do admit to travelling through deeper than normal rainwater on the road. Often a person needs to man-up and own their poor decisions.

Just be thankful you don't have to take the actual wheel off to do it.
Which is the case on many FWD compact cars that now have zero space in the engine bay.

¯\(ツ)
Exactly Nev.

Who all own their Jeeps in here and have to pay regardless of the design fault and we are not complaining.

This is now the 2nd thread you've started with the exact same post about fog lights. People replied on the prior thread with suggestions.

Trolling?

Sent from my SAMSUNG-SM-G891A using Tapatalk
If it's a Troll I hear the woosh of the ban hammer. It may just be a frustrated member but that is no right to open duplicate posts.

Dosen't mean you need to spam our board. Jeep doesn't own it.

This is an example of the type of thing that makes the value of extended warranties questionable. If you had just stuck the $3k in hte bank you would have the cost of this covered.
I disagree. $3K for a $500 repair and even cheaper if they get a local garage to fix it. Hmmmmm Warranty outweighs the initial cost.

I just notice (because it’s my wife’s car) that the fog lights were not bright. Thinking one was burnt out I checked and saw this.

@JeepCares is this a known issue? Both are like this.
Thank you
Ebay do a lot of parts for the Jeep and it's cheaper than warranties or paying the Dealership.
 
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