Jeep Renegade Forum banner

501 - 520 of 558 Posts

·
Registered
Joined
·
37 Posts
I Have the Same Issue and have taken back to dealer numerous times , its my wifes Jeep she drives with the TC off becuase it is annoying i have aJeep cares Case opened and closed on this due to the dealer being unable to find anything out of spec i got it documented and told Jeep Cares that we will drive it until it breaks but this is all on record since the dealer feels there is nothing to diagnose or repair .

Has anyone had a failure of the rear diff due to this ? it seems we all have the noise and it gets worse over time
 

·
Registered
Joined
·
14 Posts
yea, I had the same thing in my 2015 latitude. around 25 - 40, its sounds like a Brrrrrrrrrrrrrrrrrr. as I speed up, it goes away, but i think its just normal. dealer could not replicate. anyway, leased expired, so turned it in. drove like that for 3 years no issues.
 

·
Registered
Joined
·
4 Posts
Good news?!

Hello all, I would like to report we took our Renegade in for a badge replacement and while I was there I asked them if they could check for updates on the noise/vibration...


Turns out there was an update... TSB 18-19-07-9L.

The noise is HUGELY improved after the update.... only a very brief noise while shifting around the 36-40 MPH range...

While it's not completely eliminated yet... it certainly feels nice to have significant improvement and to know that Chrysler is addressing the problem.
 

·
Super Moderator
Joined
·
3,378 Posts
Hello all, I would like to report we took our Renegade in for a badge replacement and while I was there I asked them if they could check for updates on the noise/vibration...


Turns out there was an update... TSB 18-19-07-9L.

The noise is HUGELY improved after the update.... only a very brief noise while shifting around the 36-40 MPH range...

While it's not completely eliminated yet... it certainly feels nice to have significant improvement and to know that Chrysler is addressing the problem.
Are you sure that TSB number is correct? It does not look like typical FCA TSB IDs.
 

·
Super Moderator
Joined
·
3,378 Posts
When I googled the TSB number given, I came across this http s://chrysler.oemdtc. com/TSB/08-110-17.pdf

take out the spaces since I am new here.

Also my 2018 Latitude also has this problem.
Yeah, it doesn't mention the TSB previously noted. It's just an update to a long standing TSB to include an additional symptom, add 2017 to the affected models, and change the limitations on when and how dealers can bill warranty time on it.

To the best of my knowledge I have had that TSB done previously, and it had nothing to do with the grinding.
 

·
Registered
Joined
·
7 Posts
WOW!!!
i posted this in the tech section as i thought it was a problem that i had only experienced.
Then i read the Sticky!

Hi Guys/Girls
i have a 2016 ltd 2.0D 25k on the clock
my issue is that i has started grumbling around town and the only way i can stop it is by turning the 4wl on and off again!!
happens around 30mph but not all the time, i can feel it engaging through my seat and when switching the 4wl on and off i here a small clunk and all is well.

So we just have to put up with it then, paid 23k for a vehicle that the FCA will not come out and say there is a 'problem'
if an actuator is not fully engaging/disengaging and its not a problem why have it at all?
Ive had many jeeps from wranglers to patriots and never had any major annoyances but this Renegade has had it all, wind noise from windows, reversing sensors not working etc, and fed up with the dealer quote ' couldnt replicate the fault' so now i grab the manager and take him for a drive so HE is under no illusion of the problems.

Sick of being fobbed off by Jeep, so will be trading in as soon as poss.

Rant over!
 

·
Super Moderator
Joined
·
3,378 Posts
OK, so I had a chat with my service writer about this mystery TSB. Which was interesting, because usually they are tight lipped about this kind of stuff unless they can schedule service for the next available appointment.

They could not/would not confirm or deny the funk TSB number.

They said a a TSB regarding the issue had been available to them regarding the issue since end of June beginning of July.

They said they cannot do anything about it yet as the TSB specifies to flash the new firmware which FCA has yet to deliver to them.

The TSB covers renegade and compass.

They have a lot of compass customers waiting on this. Apparantly your average compass buyer is less tolerant of this than renegade owners have been.
 

·
Registered
Joined
·
40 Posts
I have a 2017 altitude manual and never noticed it because I always turn traction control/stability control off when starting the vehicle. Then a friend that has a 2018 compass a few months ago complained about the noise which made me research it, see it turned off when she turned off traction/stability, then I left mine on and like clockwork at 30mph it does this noise every time.

To me it sounds similar to abs brake pump noises in other cars I have had,

Regardless I don't want to bother to go to the dealership unless they have a known fix. So I am waiting to hear from someone that this latest TSB fixes it and they will know about it if I bring it in.

Hopefully someone can report a positive fix for this in the thread.
 

·
Registered
Joined
·
3 Posts
I have a 2017 Latitude, 2,800 miles and don't hear the noise when the outside temps are below 40 degrees. Above that temp I just turn traction control off. A minor pain to be honest.
 

·
Registered
Joined
·
1 Posts
So I also have had this problem - almost a year now. Started small and got worse over time.

Took it in, they said there no updates or anything but they checked a bunch of things. They said my water pump and a few other things were going out (I'm at 73k on a 2015 Trailhawk).

I (regrettably) OK'd the repairs since I have an extended care warranty.

I can't find the OP but there is one floating out there where someone had this issue and their mopar guy checked the transmission and found out it was a valve body issue. Anyone else trying this route? I'm going in next week to do another ride along and strong arm them into checking mine
 

·
Registered
Joined
·
7 Posts
Has anyone had a successful solution to this issue, my jeep has been with the dealer for the last 2 months and they cant sort it out.
 

·
Registered
Joined
·
1,100 Posts
Has anyone had a successful solution to this issue, my jeep has been with the dealer for the last 2 months and they cant sort it out.
Hi F100,
We're very sorry that you have experienced this. Please send us a private message if you would like any additional assistance while your dealer works on a potential solution for you. We're happy to help!
Lydia
Fiat Social Care Specialist
 

·
Registered
Joined
·
1 Posts
Hi F100,
We're very sorry that you have experienced this. Please send us a private message if you would like any additional assistance while your dealer works on a potential solution for you. We're happy to help!
Lydia
Fiat Social Care Specialist
Same issue here. I have taken it to two dealers in NY area and theydon't know what the problem is.

I am taking it to dealer tomorrow again. Any help from JeepCares would be appriciated.
 

·
Registered
Joined
·
1,100 Posts
Same issue here. I have taken it to two dealers in NY area and theydon't know what the problem is.

I am taking it to dealer tomorrow again. Any help from JeepCares would be appriciated.
Hi G_Renegade,
We received your private message and have requested some additional information from you. I look forward to assisting you with this concern.
Lydia
Jeep Social Care Specialist
 

·
Registered
Joined
·
102 Posts
Quoting ORTHOGUY quoting Service Manager 9/17/2015, 11:55 pm.
"They also have what they call adaptive shift – this means that the computer learns your driving habits. This process will take 1000 + miles of driving. (this would be from the mileage of when we performed the software update.) "

So, I wonder about this adaptive shift. It might be OK if only one person drives one car. Otherwise, it kind of seems like a problem waiting to happen. What if person "A" drives aggressively in their own town "Town1" but sedately in the town they work in "Town2", perhaps because police enforcement is more aggressive in Town2, or there are more potholes in Town2? What if person A and person B take turns driving the car while on a vacation, and they have much different driving styles? What if person A and person B take turns driving the car to work on a weekly basis? Could any of these cause rough or otherwise inappropriate shifting? What is wrong with "non-adaptive" shifting we always had in the past? A driver learns the car's eccentricities and adjusts their driving for the most pleasant or useful management of the car. And, it might save on processing power costs and reduce user complaints.
 

·
Registered
Joined
·
3 Posts
I’ve got the Renegade Rumble on my 2017 Trailhawk. I finally took it in to my local dealer (Riverside Jeep in New Bern, North Carolina). After 3 hours they said it was ‘wind noise’. Hahaha. I’m taking it back next week for another look.

It’s easy to replicate:
Sweet spot is when you’re cruising around 32 mph from a stop (Jeep is usually in 6th gear)
Sliding gearshift over to manual ends it, turning off traction control ends it. 4x4 lock or cold temps end it.
When you’re decelerating from higher speeds (down to the sweet spot) it won’t rumble unless you manually bring it down a few gears.

Jeep Wave was no help either, they won’t admit they have a known fault. I’m going to force the technician on a rumble ride and get them to at least put it on paper that the groaning sound coming from the rear diff is wind noise.

Ahhhh, my first Jeep. I just wish they’d stop BS-ing everyone. Own your known fault!
 

·
Registered
Joined
·
102 Posts
...
It’s easy to replicate:
Sweet spot is when you’re cruising around 32 mph from a stop (Jeep is usually in 6th gear)
Sliding gearshift over to manual ends it, turning off traction control ends it. 4x4 lock or cold temps end it.
When you’re decelerating from higher speeds (down to the sweet spot) it won’t rumble unless you manually bring it down a few gears.
...
You nailed it. Same on our 2016 Trailhawk since it was new.

My wife is the primary driver. When I drive it, I pop the gearshift to manual to stop the vibration.
 

·
Registered
Joined
·
3 Posts
Just an update on my 2nd shop visit. I typed up a description of the Renegade Rumble - how to replicate it and stop it and gave it to my service agent when I arrived. They worked on the car for the morning as I waited at the dealership. After 3 hours or so they tried the same bait & switch hustle they did the last time I was there - my original service agent was ‘at lunch’ so the reinforcement lady tried to settle me up by telling me it was my tires making the sound. I didn’t even stand up and asked her (in front of other waiting customers) if my service agent had written any of the document I brought on the paper for the technicians - she said no (and started sweating lol). They ‘worked’ on the car for a few more hours, ran 2 powertrain updates, and finally admitted (on paper) that the sound was still there and they could only wait until Jeep issues a fix.

Considering Jeep hasn’t fixed this design flaw on all previous models, I wouldn’t hold your breath. I immediately started browsing the Toyota lot.

Customer care has reached out to me but I’m not expecting much - probably just some poor customer service agent that is gonna call and act surprised and concerned about the issue.
 
501 - 520 of 558 Posts
Top