I'm not sure why your Jeep is stuck at the dealer if FCA has acknowledged the existence of this anomaly, but does not yet have a resolution to mitigate it. Is your service department going to spear-head the solution? I doubt it. You should get your Jeep back and drive it!My Dealer has had my renegade for over a week now, for the second time on this issue. I just happened to get a survey from jeep in my email today, so I filled it out, I also found a phone number, and was able to log a case with Jeep customer care. I suggest everyone having the problem do the same thing. Perhaps Jeep will escalate this to get it fixed faster, no offense to the jeep care rep on this thread. But after all if many of us log a case, MAYBE, the priority will go up.
I called 877-426-5337