Anyone know how to do a factory reset on 6.5an system? My Renegade is having issues, I have called Uconnect and used Assist feature 4 times with no help. I asked if they could walk me thru a Reset and the rep would not do it.... I have no Yelp or Uconnect Store access via my system. I also own a 14Jeep Cherokee with 8.4a system and have done a reset on that before. Instruction on how to do that can be found everywhere[/]
For a soft reset you need to hold both radio knobs down at the same time until the screen resets 10-15 seconds and the radio will reboot itself. For hard reset it will need to go to dealer, which I will be doing in a few days. My issue was that everything froze i.e. nav. gps, and assist would not work. then screen came up stating software update needed / system failure. Luckily the soft reboot worked, being is was 1300 miles from home. and that was about a week ago with no further issues.