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Jeep not covering W-80 Recall?

603 Views 5 Replies 5 Participants Last post by  Natesroom
Hey all, I have had an issue with our 2017 jeep renegade burning oil since we have owned. It has stalled while driving before and I have always had to add oil about every 1000 miles. I had the oil consumption test performed last may, and to my surprise it passed. However, I am not sure they performed it correctly, I waited around hours that day for them to check the oil and when they finally got done, they had lost the oil cap and I had to wait till the end of the day till they could have one brought in as a replacement. They added oil, so I never got to see the oil level. I thought I was crazy or the oil problem fixed itself. About a month a later I checked the oil and noticed it was low below the bottom line. Then on schedule again I noticed I had to start adding oil every month/1000 miles or so. I contacted FCA customer service and decided to have the oil consumption test done again after doing research and reading this forum. I opened a case and had the test done again last month at the same dealership and was provided pictures and it failed. It was 2 1/2 quarts low! So, the repair would be to replace the long block and we were back and forth with the dealership about scheduling for the past week or so. Then today I contacted my case manager and FCA will not cover the repair because the district manager for the dealerships will not approve the repair because it has too many miles and since it passed the first time??? I mentioned how other people have had the oil consumption done again and also the notice does not mention anything about a mileage limit? I am not sure what to do or how to proceed? I have spent money on adding extra oil and have been in dangerous situations because the engine has stalled in an intersection and I had to push it to the side, it needs to be fixed. If anybody has advice or can point me to what to do next, I would appreciate it. Thank you @JeepCares

TLDR: Dealership district manager, denied recall because it passed consumption the first time and has too many miles. FCA says there is nothing they can do.
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Yes 2.4l tigershark is a bad motor!!! Lol Class action law suit read about it.. Sad thing is i had a 2012 Chrysler 200 had the 2.4l in it was a damn good little motor never used oil till about 200,000 miles and at 336,000 miles i had to put her down!!! 馃ぃ
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Hey all, I have had an issue with our 2017 jeep renegade burning oil since we have owned. It has stalled while driving before and I have always had to add oil about every 1000 miles. I had the oil consumption test performed last may, and to my surprise it passed. However, I am not sure they performed it correctly, I waited around hours that day for them to check the oil and when they finally got done, they had lost the oil cap and I had to wait till the end of the day till they could have one brought in as a replacement. They added oil, so I never got to see the oil level. I thought I was crazy or the oil problem fixed itself. About a month a later I checked the oil and noticed it was low below the bottom line. Then on schedule again I noticed I had to start adding oil every month/1000 miles or so. I contacted FCA customer service and decided to have the oil consumption test done again after doing research and reading this forum. I opened a case and had the test done again last month at the same dealership and was provided pictures and it failed. It was 2 1/2 quarts low! So, the repair would be to replace the long block and we were back and forth with the dealership about scheduling for the past week or so. Then today I contacted my case manager and FCA will not cover the repair because the district manager for the dealerships will not approve the repair because it has too many miles and since it passed the first time??? I mentioned how other people have had the oil consumption done again and also the notice does not mention anything about a mileage limit? I am not sure what to do or how to proceed? I have spent money on adding extra oil and have been in dangerous situations because the engine has stalled in an intersection and I had to push it to the side, it needs to be fixed. If anybody has advice or can point me to what to do next, I would appreciate it. Thank you @JeepCares

TLDR: Dealership district manager, denied recall because it passed consumption the first time and has too many miles. FCA says there is nothing they can do.
Hello,

Thank you for grabbing our attention on this. Should you wish to discuss this further with us, please send us a PM with your VIN, our team would be happy to dig further into this for you.

William
Jeep Cares
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Check your VIN for an open recall. This was a known issue that has a software related fix at no cost if your Jeep is on the recall list. I personally didn't notice any oil consumption issues when I bought my 2017 Renegade used but then I had the recall repair done at a Jeep dealership not long after buying it
Just a side question on the oil consumption issue. Is the 1.4 manual at risk like the 2.4? I have read many reports of this issue but no one has ever specified it was a 2.4 issue
Just a side question on the oil consumption issue. Is the 1.4 manual at risk like the 2.4? I have read many reports of this issue but no one has ever specified it was a 2.4 issue. I just purchased a 2016 1.4 so i have been reding these threads like a fish in water.
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