I agree with you totally. A lot of what they claim to do is much better in the 2016 models. Mine downshifts just fine with hardly any delay. I think FCU will probably keep updating the software until they get it right. There are no reviews other then the one Maddness provided and the one video of the guy on youtube has the comments disabled and really no figures on proof of any gains. Plus you can't even understand the guy half the time. Top off with no warranty. I would never touch this for the kind of money they are asking, but I realized that when they came out with the subwoofer that is way overpriced.I am 90% sold on it but I have skepticism. Being that I am part of one of the biggest Facebook renegade groups, follow forums such as this and have searched endlessly on the internet for other testimonials with no luck, I have reluctancy to purchase. If this product was as good as it is, outside of the video and reviews on your site or sourced from your site, why can I not find any? I believe there is much potential in this product and may in fact but it. Just know that if it does fall short of all promises, I will leave an honest review saying so. I agree with the masses about the refund policy. Yes I get the ability to duplicate the intellectual properties but there is only so much you can do to mitigate that. Think of how many missed sales you have with the solid reputation and variety of products you carry. If your product is sound, people will buy from you. You can even find cheap universal resistor mods on eBay and other generic sites. People who are wise don't gamble on those. I would even go so far to offer only a partial refund if returned. The fact is there aren't enough in the wild which is keeping people like me from that 10% needed to buy with confidence. I mean you really can't move hardly any as of late. Again, the lack of testimonials anywhere else and speculation on forums and Facebook groups says enough. Any positive information on any have been chimed in by your organization.
Again I really want to buy this product but am afraid if the regret. Someone point me in the right direction.