[GeekDad62]

Hello everyone. I recently purchased a 2017 Renegade Deserthawk. I'm having issues right now with the UConnect service. I've been told that my Jeep can't connect to the services since a recent update was made to get off the 3G network.
Is anyone aware of a way to get this working on a 2017 Renegade?

 

[Trailhawk15]

with the update of 5g from 3g the uconnect system doesn't work I have a 15 TH and my uconnect hasnt worked since purchase but im not sure of any of the features i would use honestly.

Welcome to the forum!!

 

[Mrsig]

and enjoy the forum!

 

[GeekDad62]

with the update of 5g from 3g the uconnect system doesn't work I have a 15 TH and my uconnect hasnt worked since purchase but im not sure of any of the features i would use honestly.

Welcome to the forum!!

Thanks for the quick reply. I've been looking into this, and I found a reference to a T-Mobile 4G adapter that was supposed to provide functionality, but I'm just not clear about it.

As a side-note, should I be able to use Android Auto on this vehicle? The dealer said it was part of Uconnect but I'm not finding anything on that either.

 

[JeepCares]

Hello everyone. I recently purchased a 2017 Renegade Deserthawk. I'm having issues right now with the UConnect service. I've been told that my Jeep can't connect to the services since a recent update was made to get off the 3G network.
Is anyone aware of a way to get this working on a 2017 Renegade?

Hi GeekDad62,

Sorry to hear of your Uconnect concerns. Our team is available via private message to learn more details of your concerns and provide additional assistance for you.

Steph
Jeep Cares

 

[Trailhawk15]

Hi GeekDad62,

Sorry to hear of your Uconnect concerns. Our team is available via private message to learn more details of your concerns and provide additional assistance for you.

Steph
Jeep Cares

Jeep Cares,

I havent been able to use mine either and it is a 15 is that availble for me?

 

[JeepCares]

Jeep Cares,

I havent been able to use mine either and it is a 15 is that availble for me?

Hi Trailhawk15,

We can check for you as well. Send us a detailed message, including your VIN and mileage, and we're happy to look into your vehicle information.

Steph
Jeep Cares

 

[Trailhawk15]

Hi Trailhawk15,

We can check for you as well. Send us a detailed message, including your VIN and mileage, and we're happy to look into your vehicle information.

Steph
Jeep Cares

i have sent you a direct message.