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Noise coming from passenger rear speakers on new car

2505 Views 12 Replies 5 Participants Last post by  mikegalante
I have a new 2022 Limited with Kenwood factory sound system. I’ve had a noise coming from my passenger rear speakers even with the radio/music off. The noise seems to come on only when I switch on the car lights, or when I hit the brakes (and brake lights are on). Does anyone have any idea what this might be ?
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Sounds like ground loop interference. Should be covered by warranty. Take it back and make them fix it.
I have a new 2022 Limited with Kenwood factory sound system. I’ve had a noise coming from my passenger rear speakers even with the radio/music off. The noise seems to come on only when I switch on the car lights, or when I hit the brakes (and brake lights are on). Does anyone have any idea what this might be ?
I literally had the exact same issue with my ‘21 Trailhawk…same noise, same speaker (upper small speaker on rear passenger door) same Kenwood audio system, only made the noise when the taillights were illuminated (brake lights, turn signal, taillights being illuminated with the headlights). Mine took almost 3 weeks to fix after getting Chrysler techs and a Star case opened. The dealer first thought it was a blown speaker and tried replacing them without success. The diagnosis ended up being a short somewhere between the rear passenger door and the taillights that caused the buzzing noise. The dealer ended up ”overlaying” new wiring over the factory wiring to get rid of the issue. They could never find the actual short, but overlaying the old wiring bypassed the short. This came from the factory this way…had the problem from the first miles on the truck. Once the problem was fixed, the buzzing noise was gone, but the speakers never sounded the same, not sure why. That was only one of many issues I had with my Renegade and eventually it pushed me to turning my lease in just 8 months in. I was convinced that I had a Friday-built Jeep, but it sound like they could have a manufacturing issue with that audio system. Best of luck…don’t let a dealer tell you that you don’t have an issue.
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I literally had the exact same issue with my ‘21 Trailhawk…same noise, same speaker (upper small speaker on rear passenger door) same Kenwood audio system, only made the noise when the taillights were illuminated (brake lights, turn signal, taillights being illuminated with the headlights). Mine took almost 3 weeks to fix after getting Chrysler techs and a Star case opened. The dealer first thought it was a blown speaker and tried replacing them without success. The diagnosis ended up being a short somewhere between the rear passenger door and the taillights that caused the buzzing noise. The dealer ended up ”overlaying” new wiring over the factory wiring to get rid of the issue. They could never find the actual short, but overlaying the old wiring bypassed the short. This came from the factory this way…had the problem from the first miles on the truck. Once the problem was fixed, the buzzing noise was gone, but the speakers never sounded the same, not sure why. That was only one of many issues I had with my Renegade and eventually it pushed me to turning my lease in just 8 months in. I was convinced that I had a Friday-built Jeep, but it sound like they could have a manufacturing issue with that audio system. Best of luck…don’t let a dealer tell you that you don’t have an issue.
The problem is when I took it to the dealer they didn’t know what the issue is and just threw a bunch of ‘could be’s at me.. “maybe it’s the sensors” “maybe the amplifier”

they wanted me to leave it for a few days for their trial and errors attempts. Which I think is ridiculous. Mine is currently at 210km, so it’s incredibly frustrating.

i thought it’s from the upper rear speaker only, but apparently it’s the bottom speaker on the same door as well. But it’s not as loud as the upper one.
they wanted me to leave it for a few days for their trial and errors attempts. Which I think is ridiculous. Mine is currently at 210km, so it’s incredibly frustrating.
With electrical issues like this, you're never going to just know the answer by hearing a buzz from a speaker. It will take them time to trace down the wiring and test all the options until they resolve it. Not sure how else you expect them to fix it. That's pretty normal.
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The problem is when I took it to the dealer they didn’t know what the issue is and just threw a bunch of ‘could be’s at me.. “maybe it’s the sensors” “maybe the amplifier”

they wanted me to leave it for a few days for their trial and errors attempts. Which I think is ridiculous. Mine is currently at 210km, so it’s incredibly frustrating.

i thought it’s from the upper rear speaker only, but apparently it’s the bottom speaker on the same door as well. But it’s not as loud as the upper one.
When I first took mine to the dealership, they came up with a blown speaker as a diagnosis within 10 minutes. They then ordered two new speakers which took almost two weeks to get in. When they installed them, the noise was still there. They tried to find the source for about two hours before asking that I leave it there so they can take a deeper dive into it. After basically taking out the whole interior of the Jeep to test every fuse, circuit, and wiring harness, they couldn’t find anything. After about a week of looking, they opened a Star Case with Chrysler and it took a Chrysler technician about a week to determine there was a short somewhere in the passenger rear of the truck. Their solution was to bypass the whole wiring harness by overlaying new wires and leaving the factory wires intact. Once that eliminated the noise, it took them another 2 days to put the interior of my Jeep back in. Total time at the dealership was a shade under 3 weeks. They did give me a loaner which helped, but it was still frustrating to lose my new Jeep for almost a month. If you take the Jeep to service for a mechanical issue, the techs are quite comfortable diagnosing and fixing the issue. But when it is electrical or electronic, they just seem to be lost. This sounds like Jeep has a manufacturing issue, but it is not big enough to release a technical service bulletin over. My particular Jeep had quite a few electrical demons in it which prompted me to get rid of it just 8 months after I leased it. I didn’t care what the cost was. I ended up getting into a new Durango and have been very happy so far. Best of luck to you.
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This sounds like such a nightmare. I didn’t buy a brand new car so I would spend my time at the dealership! Especially if it’s clearly a manufacturing issue that they should have addressed. I have another appointment there in 2 days and will see how that goes. But this doesn’t sound too promising.
If anything, I think I should be offered a replacement.
This sounds like such a nightmare. I didn’t buy a brand new car so I would spend my time at the dealership! Especially if it’s clearly a manufacturing issue that they should have addressed. I have another appointment there in 2 days and will see how that goes. But this doesn’t sound too promising.
If anything, I think I should be offered a replacement.
I can understand your frustration, but this isn't unusual for a new vehicle to have some kind of issue pop up. That's exactly why a warranty is included. They need a opportunity to make this correct before just handing you a replacement vehicle. This defect should be able to be resolved, but it will take time. They literally have to take 1/4 of your interior apart to trace wiring and test every connection that could be causing the problem.
Did it start making noise from day one ? Did you test drive it ? When I bought my one year old Latitude, all the sales dude wanted to do was talk during the test drive. He even turned on the radio to show everything off. I turned off the radio and politely said, "No talking until we're done.". Then I listened, windows up. Then one window down at a time. Shook the steering wheel, listening. Listened for the brakes. On the way back to the dealership I said, "Now you can do your salesman thing.". And boy did he. Preventing a salesman from talking is like trying to tell a 5 yr old to not talk in church.
Did it start making noise from day one ? Did you test drive it ? When I bought my one year old Latitude, all the sales dude wanted to do was talk during the test drive. He even turned on the radio to show everything off. I turned off the radio and politely said, "No talking until we're done.". Then I listened, windows up. Then one window down at a time. Shook the steering wheel, listening. Listened for the brakes. On the way back to the dealership I said, "Now you can do your salesman thing.". And boy did he. Preventing a salesman from talking is like trying to tell a 5 yr old to not talk in church.
Apparently it’s from day one but unfortunately I did not notice it until a week later. When I tested it, it was during the day (so no lights). I didn’t notice it until I got the registration papers and started driving it at night
I can understand your frustration, but this isn't unusual for a new vehicle to have some kind of issue pop up. That's exactly why a warranty is included. They need a opportunity to make this correct before just handing you a replacement vehicle. This defect should be able to be resolved, but it will take time. They literally have to take 1/4 of your interior apart to trace wiring and test every connection that could be causing the problem.
Well, they've already had the car for a week, and they still can't seem to figure out what the problem is. I call them almost every day, and it's always "we're still trying to figure it out, and we'll share an update tomorrow"
Well, they've already had the car for a week, and they still can't seem to figure out what the problem is. I call them almost every day, and it's always "we're still trying to figure it out, and we'll share an update tomorrow"
That is when you ask them to escalate the issue, or reach out to corporate for assistance. If they refuse to escalate, then you can for sure play the replace my vehicle card. Sucks that you're dealing with this.
noise coming from my passenger rear speakers
can you reach out to me with your star case or service location / invoice # I am trying to get this bubbled up with Jeep feel free to pm me
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