[hawxxx24]

So, I took my Jeep Renegade 2015 to the dealership like a month and a half ago. The changed my oil and did their check and multipoint inspection. No issues there. Today, brought it back under the mileage range they specified. The agent told me an hour later that he typed incorrectly the mileage to bring it in and there was no way to analyze the oil consumption accurately and I had to bring it back again to retest and start again the oil consumption analysis. He went back in told me to wait a few mins. After he came back, he told me he would give me a free oil change on my next visit to do the oil consumption test again (Everything fine to this point). But then, he brings up some valve leaks issues that were never detected and don't think my car has them (no issues). He told me to fix that issue before going through the oil consumption again. Yes, over $1100+ in repairs with them + parts and taxes like wth??

Should I take it to another dealer?
Why do they claim these leaks now?

 

[Mrsig]

Just go to a better dealer your post confused me a bit.

 

[jeff1]

So, I took my Jeep Renegade 2015 to the dealership like a month and a half ago. The changed my oil and did their check and multipoint inspection. No issues there. Today, brought it back under the mileage range they specified. The agent told me an hour later that he typed incorrectly the mileage to bring it in and there was no way to analyze the oil consumption accurately and I had to bring it back again to retest and start again the oil consumption analysis. He went back in told me to wait a few mins. After he came back, he told me he would give me a free oil change on my next visit to do the oil consumption test again (Everything fine to this point). But then, he brings up some valve leaks issues that were never detected and don't think my car has them (no issues). He told me to fix that issue before going through the oil consumption again. Yes, over $1100+ in repairs with them + parts and taxes like wth??

Should I take it to another dealer?
Why do they claim these leaks now?

man, get a second opinion. they do not have to do another oil consumption test, all they have to do is the recall to reset the computer and all should be corrected. how does he know there is a valve leak ? that takes diagnostic work and they do not do that for free

 

[JustinC1431]

man, get a second opinion. they do not have to do another oil consumption test, all they have to do is the recall to reset the computer and all should be corrected. how does he know there is a valve leak ? that takes diagnostic work and they do not do that for free

I'm thinking it might be a valve cover leak, but that's not a $1100 job... I would take it to another Jeep dealer and have them check it, or to an independent shop to verify the leak really is there.

 

[JeepCares]

So, I took my Jeep Renegade 2015 to the dealership like a month and a half ago. The changed my oil and did their check and multipoint inspection. No issues there. Today, brought it back under the mileage range they specified. The agent told me an hour later that he typed incorrectly the mileage to bring it in and there was no way to analyze the oil consumption accurately and I had to bring it back again to retest and start again the oil consumption analysis. He went back in told me to wait a few mins. After he came back, he told me he would give me a free oil change on my next visit to do the oil consumption test again (Everything fine to this point). But then, he brings up some valve leaks issues that were never detected and don't think my car has them (no issues). He told me to fix that issue before going through the oil consumption again. Yes, over $1100+ in repairs with them + parts and taxes like wth??

Should I take it to another dealer?
Why do they claim these leaks now?

Hi hawxxx24,
We're sorry to hear that you have these concerns. If you are in need of additional support while in service, please let us know via PM. We can certainly have a case escalated for additional assistance while in service.

Rob
Jeep Cares

 

[Mag5150]

Hey guys. I’m sorry if This may have been answered already, but I’m new to this forum. How do you find out if your vehicle qualifies or needs to have this test done? I know it’s for the 2.4, does it include 4x4? Is there certain VIN code sequence. Thanks in advance.

 

[JeepCares]

Hey guys. I’m sorry if This may have been answered already, but I’m new to this forum. How do you find out if your vehicle qualifies or needs to have this test done? I know it’s for the 2.4, does it include 4x4? Is there certain VIN code sequence. Thanks in advance.

Hi Mag5150,
To check your vehicle for any open recalls, please visit Lookup FCA Vehicle Recalls by VIN | Official Mopar® Site and enter your VIN.

Sarah
Jeep Cares

 

[Mag5150]

Thank you