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1,327 Posts
Hello, Maynard. Our team recommends a dealership visit for your concerns. If you decide to go that route and need support, let us know.
Kate
Jeep Cares
Oil Consumption
161 - 168 of 168 Posts
Kate
Jeep Cares
I tried that as you may have read. The dealer was good to me but they cannot prove it's happening and I believe it should be in the software.
Can you give me a way to prove this? I spoke with a rep at Jeep and they said pics and video should suffice, dealer says it will not, which is it? Happy to resolve this.
Jeep is very aware of this situation. We just bought a used Jeep for our son, with 116,000 miles, it has a very clean burn coming out of the exhaust, the difference is night and day.
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1,327 Posts
I apologize for my misunderstanding then, Maynard.
Regarding a way to prove a concern, we do not have much insight there. If the dealership you're working with states that pictures and video will not work, we suggest working with them to see what will. If repairs end up being made or additional diagnosis performed, feel free to reach out to us in private message.
Kate
Jeep Cares
I contacted Jeep in private last week, very nice lady who helped me, she believed photos and videos should have worked. I was under the belief that I would be contacted and was not.
Jeep knows the problem on these cars and my car is still parked, saddest car I have ever purchased, new or used. We drive out of town often and will not allow ourselves to get stuck on the side of the road like others.
Thanks for doing your best to help.
UPDATE, it went from bad to worse. We let the car set for nearly two months, only driving around town, the light would come on now and then.
Wanting a 2nd opinion, we stopped in at Jiffylube, the light was not on and we told him nothing of our experience with the dealer. Now there is a permanent record on our Jeep, it was ONE QUART LOW ON OIL after the dealer promised it was good.
We are simply done with Jeep, we will not go back to the dealer that made me believe there was no light to begin with. We were told we would pay money if we brought it in again.
I told the dealer that the light would only come on at a stop in gear. He reached into the car and started it, then he told me the light was not on. I told him it needed to be in gear, he would not do this, he assured me that his mechanics would check things out. They knew these cars had this problem and instead tried to convince me that I was the problem.
If they can't see ONE QUART LOW, they are unworthy of any business from us.
If Jeep puts these things out there, they are unworthy of us ever stepping foot on another dealers lot.
BEWARE PEOPLE, you have been warned.
Wanting a 2nd opinion, we stopped in at Jiffylube, the light was not on and we told him nothing of our experience with the dealer. Now there is a permanent record on our Jeep, it was ONE QUART LOW ON OIL after the dealer promised it was good.
We are simply done with Jeep, we will not go back to the dealer that made me believe there was no light to begin with. We were told we would pay money if we brought it in again.
I told the dealer that the light would only come on at a stop in gear. He reached into the car and started it, then he told me the light was not on. I told him it needed to be in gear, he would not do this, he assured me that his mechanics would check things out. They knew these cars had this problem and instead tried to convince me that I was the problem.
If they can't see ONE QUART LOW, they are unworthy of any business from us.
If Jeep puts these things out there, they are unworthy of us ever stepping foot on another dealers lot.
BEWARE PEOPLE, you have been warned.
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8 Posts
Yes. All 2.4l tigershark engines are bad and require replacement. Make sure to do the oil consumption test asap to stay in warranty. Because you should also insist on engine mounts being changed at the same time because it will cost you $2600 after the basic warranty ends. When you get the replacement engine, because they've all failed the oil test, make sure they update your TCM or it will start grinding and slipping gears.
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5,012 Posts
Not True our 2015 & 2017 do not leak one drop of oil. Both have the 2.4 in them.
It was the DEALERS fault 100% on mine.
It's been 5,000 miles since Jiffy Lube found it to be one quart low on oil and it has not used a drop since then, it was right were it was supposed to be.
We never asked Jeep for anything, just to find the problem, we were told that we were the problem.
Best news? Car may be totaled due to Dodge Ram running into it on the highway, the car held up very well with no injuries, very impressed with this aspect for a small car.
We are now buying a new car as repair companies are so backed up it's hard to see if this can be fixed.
We will NOT step foot on another Jeep dealers lot as the next dealer is 20 miles away, good bye Jeep.
Good day.
It's been 5,000 miles since Jiffy Lube found it to be one quart low on oil and it has not used a drop since then, it was right were it was supposed to be.
We never asked Jeep for anything, just to find the problem, we were told that we were the problem.
Best news? Car may be totaled due to Dodge Ram running into it on the highway, the car held up very well with no injuries, very impressed with this aspect for a small car.
We are now buying a new car as repair companies are so backed up it's hard to see if this can be fixed.
We will NOT step foot on another Jeep dealers lot as the next dealer is 20 miles away, good bye Jeep.
Good day.
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