I just got a 2020 Latitude with the uconnect 4 7" screen. When I try to set stations as presets.. I go to the station I want and put my finger on "hold to set" but it is grayed out and makes a sound like it's locked. It had presets loaded on sirius xm when I got it but I deleted several from the presets and it won't let me add any new ones. I tried FM radio too and it's the same thing. All other features seem to be working fine. Any ideas?