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Hi and welcome BBBJ.
Can you elaborate on what they mean by "hard"?
It was noticed in my Renegade that a passenger was struggling to release the seat belt. It turns out that 2 buckles sit quite close to each other. The passenger had inserted into the wrong holder which in turn meant that the release button was nearest their body and not on the outside of them where it should have been. Once this was pointed out to them and corrected there have not been any further issues.
Could it be something as simple as that?
Can you elaborate on what they mean by "hard"?
It was noticed in my Renegade that a passenger was struggling to release the seat belt. It turns out that 2 buckles sit quite close to each other. The passenger had inserted into the wrong holder which in turn meant that the release button was nearest their body and not on the outside of them where it should have been. Once this was pointed out to them and corrected there have not been any further issues.
Could it be something as simple as that?