They told you incorrect information, as my speed camera alerts are active even without a route planned.Spoke to TomTom today about sometinhg else but did also ask about this. Cameras will, according to them, only make warngin noise if route is planned and the voice guidance is active. I hate this as I want to hear the camera warning at all times, whether I have a route planned in or not and I most certainly don't want that voice keep interrupting to tell me where to turn. He's not sure why TomTom went down this path but apparently that is the way on all new TomTom units
Nope its Tom Tom in the UK on mine.No idea why Tom Tom would do that. On the uconnect 6.5 inch set-up on the Trailhawk I think its Garmin navigation