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I'm another 2016 Renegade owner with the same problem, although we've had enough 'weird' problems that we think the issue is a demented computer.
Here's a few of them:
Serv 4WD has come on 3 or 4 times. Our mileage is now at 11,611. On our return from the dealership yesterday, where they "fixed" the problem, the light came on within 5 miles. We're taking it back tomorrow.
Additional problem: Parking brake no longer works. Possible wiring harness connector problem?
Another time: When we started the Jeep, all the wording was in Italian and the mileage was in Meters.
Additional ongoing issue: Power plug in front console constantly blows the fuse/circuit breaker, regardless of what's plugged into it.
Another ongoing issue: Uconnect refuses to acknowledge anything plugged into the front USB port. The port in the armrest box consistently works fine.

We love the Renegade, but not the problems.
 

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Quick update: Today, we were informed that our car suddenly has 4 bent wheels, plus a damaged "motor" at the rear differential (which is also reportedly damaged).

Considering that my wife and I are both over 70, have driven for over 50 years each, and have had multiple vehicles with aluminum wheels previously, but never had any "bent wheels" in the past. Also, that we drive primarily on paved highways, except for some dirt roads in Colorado back in July of 2016. And, with all the service the car has had, including a wheel alignment, and no bent wheels were discovered until now?

This seems very strange to us! Has anyone else had this type of experience, or does it seem to be restricted to our servicing dealership?
 

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Quick update: Today, we were informed that our car suddenly has 4 bent wheels, plus a damaged "motor" at the rear differential (which is also reportedly damaged).

Considering that my wife and I are both over 70, have driven for over 50 years each, and have had multiple vehicles with aluminum wheels previously, but never had any "bent wheels" in the past. Also, that we drive primarily on paved highways, except for some dirt roads in Colorado back in July of 2016. And, with all the service the car has had, including a wheel alignment, and no bent wheels were discovered until now?

This seems very strange to us! Has anyone else had this type of experience, or does it seem to be restricted to our servicing dealership?
This is the first I have seen bent wheels mentioned as something discovered by the service department. Having bent 3 of 4 wheels on a vehicle in one go in the past (and one with a LOT less sidewall than a renegade), I can safely say... you'd notice. A lot. And the odds of your tires survivng something that did in all four wheels is near zero. You'd at least wind up with a sidewall bubble.

AS for the broken motor in the rear drive unit. If broken is just a way of saying not working, then yeah, a handful of people have gotten units with defects, which includes the motor that controls oil pressure in the RDU that activates the clutches that control the unit's AWD behavior.
 

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You're confirming what my wife and I complained to the dealership about. We were told they can be bent by driving too fast over a shopping center speed bump (yes, some of them in this city are large enough that you really want to 'crawl over them), on the other hand, at our age, we don't attempt to 'fly' around any parking lots.

They also told us that, if we had to pay for the wheels to be replaced, it would cost us $4,000 just for four wheels. I knew dealerships normally have a huge mark-up on parts, but that seems to be incredibly abnormal! Fortunately, the aftermarket extended warranty we bought with the car is willing to pay for them to be repaired.

After we get the car back, we're debating about selling the wheels and putting plain black steel wheels on it so we don't end up with bent wheels again.
 

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Another update: We got the car back on Friday morning, and it worked just fine...until Saturday morning. The "Serv 4WD" light came back on for a while, even after the car was started a couple of times. Then it went off all by itself.

This is sounding more and more like a bad connection or a broken wire (same result). It's really weird, but, I'm not so sure I want to take it back to the same dealer. My reason is that they'll find some reason to make it appear that I did something to cause all of this, like they have every other time.

I'm not sure I trust this group any more. We love the car, but the dealer's Service Dept employees, not so much, although they have provided a Loaner car every time.
 

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I'm calling BS on the "bent rims." From what you're saying, I can't image what you could have done to bend all 4 aluminum rims. And, 4K for wheels is criminal. Sounds like a lot of BS designed to sucker a customer.

I'd definitely get a second opinion at another dealer. My personal experience - years ago was told by Firestone that I'd bent two rims on my Jetta, and the needed to be replaced. Took it to Tire Rack for sone new tires - they had no issue and said the rims were fine.
 

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Another 'quicky' update: We complained to Chrysler Assist, keeping them informed of what was happening. We received an email yesterday telling me to schedule an appointment at any dealer we choose, then let them know the date and time of the appointment so they could get a Case Manager assigned to it to help the dealer resolve the problem.

"Stay tuned for further developments".
 

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Another quickie update: We now have an appointment set for Tuesday, July 25 at 11 AM at a different dealership than the one we had been dealing with.

I look forward to at least meeting the Case Manager and, hopefully, will get to explain why we have become so very frustrated with this whole deal. Unfortunately, we will need to rent a car to drive while this dealer's Service Dept examines the car. At the original dealership we received a "Loaner" car to drive.

"Stay tuned for further developments" as they say on the TV News programs.
 

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Thanks for updating. Best of good service to you.
 

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Yet another 'quickie' update. This past Saturday, after we had made the appointment at a different dealership, the "Serv 4WD" light came on again, but, this time, it stayed on. In fact, it was still on when we delivered the car to the different dealership.

We've tried to document this issue as well as we could, but I have a feeling all our information has been ignored up to this point. The attitude seems to have been 'shut up and let us do our job. We'll tell you when it's fixed and what you did to cause it.'. An attitude that I find to be upsetting in light of what we've tried to tell them. What's really irritating is that they have not 'done their job' very well because the problem keeps coming up.

I guess I'm just getting frustrated because we really like the car, but want the 4WD to work whenever we need it. AHHHHHHHHHHHHHH!!!!!!!!
 

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Our Renegade is at the different Dealership now, with a Case Manager helping. The last info I received from the Case Manager tells me the different Dealership's Service Techs feel that the transfer case is defective. They plan to replace it, but it will take a few days for the new transfer case to arrive and be installed.

One nice thing is that the different Dealership is paying for the car rental. I'm sure they expect to get reimbursed through the efforts of the Case Manager, but it's still a very nice gesture.

I really, really hope this has been the cause of the problem! You are all familiar with the phrase "at the end of my rope!", well, I'm about there.
 

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Hopefully, this will be the last message about this whole depressing situation.

The new Dealership's Service Tech where we took the Renegade finally found the problem. It almost seems like they actually listened to what we were telling them about the problem! They found a connection that was not seated, plugged it in, and the problem light disappeared. It has not reappeared all day, even though we drove about 30 miles around the Houston area.

Now, if any of you folks live in the Houston area, I strongly recommend taking your car to be serviced to Texan Chrysler, Dodge, Jeep, and Ram up on Highway 59/69 in Humble.

Just as a final side issue, although we had been promised a Free Loaner every time we took the car in for service/repair, that didn't happen. The first time we had it in for the "Serv 4WD" light problem they had all of their Loaner cars out for the day. After making us wait for a few hours in the Dealership they finally had us picked up and taken to the local Hertz Rental office. Just last Friday the Credit Card I used to guarantee the rental was charged. When I called the Hertz office today and learned that that particular Dealership has been 'cut off' because they have not paid for any of their rentals. Fortunately, I had mentioned this to the Case Manager and she is going to try to get me reimbursed for it. Now folks, THAT's what I call Class Customer Support!

Thanks for all your support, folks! I'll try to support any others who run into this problem, and log onto the main forum as my time permits.
 

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The service light used to go on and off now it just stays on. :(
Mine just did that at 51,000 miles. After the battery died. So thought for sure it was just a bad code or something.tried cycling key. Hooked it up and got no codes. Not looking forward to dealing with dealership on this issue since I am out of warranty now. This jeep is going to end up being a big disappointment for sure.


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Hopefully, this will be the last message about this whole depressing situation.

The new Dealership's Service Tech where we took the Renegade finally found the problem. It almost seems like they actually listened to what we were telling them about the problem! They found a connection that was not seated, plugged it in, and the problem light disappeared. It has not reappeared all day, even though we drove about 30 miles around the Houston area.

Now, if any of you folks live in the Houston area, I strongly recommend taking your car to be serviced to Texan Chrysler, Dodge, Jeep, and Ram up on Highway 59/69 in Humble.

Just as a final side issue, although we had been promised a Free Loaner every time we took the car in for service/repair, that didn't happen. The first time we had it in for the "Serv 4WD" light problem they had all of their Loaner cars out for the day. After making us wait for a few hours in the Dealership they finally had us picked up and taken to the local Hertz Rental office. Just last Friday the Credit Card I used to guarantee the rental was charged. When I called the Hertz office today and learned that that particular Dealership has been 'cut off' because they have not paid for any of their rentals. Fortunately, I had mentioned this to the Case Manager and she is going to try to get me reimbursed for it. Now folks, THAT's what I call Class Customer Support!

Thanks for all your support, folks! I'll try to support any others who run into this problem, and log onto the main forum as my time permits.
What was actually loose?


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Mine just did that at 51,000 miles. After the battery died. So thought for sure it was just a bad code or something.tried cycling key. Hooked it up and got no codes. Not looking forward to dealing with dealership on this issue since I am out of warranty now. This jeep is going to end up being a big disappointment for sure.


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I'm sorry to hear about this! Please feel free to send me a PM if you decide to visit your dealership. I'd be happy to get a case opened for you so we can be involved as well and hopefully make the process much smoother.

Kori
Jeep Social Care Specialist
 

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I'm sorry to hear about this! Please feel free to send me a PM if you decide to visit your dealership. I'd be happy to get a case opened for you so we can be involved as well and hopefully make the process much smoother.

Kori
Jeep Social Care Specialist
Emailed pinebelt Jeep last night and got reply that they are looking into it and will get back to me soon. I will PM you more info once I get a response. Thanks
Chris

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Exactly what they told me. my light has been coming off and on now for almost two years, 20,000 miles, I have driven the hour and half to the dealership 3 times only to have the light be off when I get there...and with the light not on, they can't do anything. SO frustrated, when the light is on, the 4wd is off, got stick on the beach twice, in a jeep, very embarrassing as well as a pain in the arse.

I am learning here some things to try and see if they might help me with them.

Thank you for l
etting me know I am not alone in this.
 

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This happened to me today. I installed the Pedal Commander today and drove it 3 miles. When I turned the car on, it said service 4wd. I went through my dashboard pages and when I got to messages it said nothing. Turned the car off, and its back to normal. I've never messed with the 4wd. I move the dial but always put it back to normal.
 

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In all times of difficulty in whom do you place your trust? :eek::unsure:

Place it in yourself for a change and being able to quickly disconnect your negative connection to the negative post on your Jeep battery. This has a very high chance of autotomatically resetting your Jeep's on board computer and allowing it to remove a lot of faults and error codes that a variety of people have been discussing over a few years on this forum.

It is a quick and easy option to possibly get you out of danger. If that fails then pray that you have a tow vehicle handy and that you are not stuck at the low tide mark with an incoming tide at your back :cry::cry::cry:
 

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In all times of difficulty in whom do you place your trust? :eek::unsure:

Place it in yourself for a change and being able to quickly disconnect your negative connection to the negative post on your Jeep battery. This has a very high chance of autotomatically resetting your Jeep's on board computer and allowing it to remove a lot of faults and error codes that a variety of people have been discussing over a few years on this forum.

It is a quick and easy option to possibly get you out of danger. If that fails then pray that you have a tow vehicle handy and that you are not stuck at the low tide mark with an incoming tide at your back :cry::cry::cry:
Thank you, any idea on how to remove the battery? I don't believe I have the plugin battery like others. I do believe it has two connections, the positive and negative.
 
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