W E L C O M E ! ! ! to the forum.wait, so I can just take keyfob to autozone and replace the battery............. ?? happened to my daughters yesterday
We just had the same issue with my wifes 19 Renegade, did the same thing and the light & error message are gone, Thank you for the advice, If if happens again will take it to the dealer.My service passive entry light was on , The Jeep service manager told me to bring it in to get it corrected.. So instead,I did what bluesman suggested.. It works!...The best part is that I didn't even have to think!
this just happened to me and someone else said here in this page to disconnect the negative battery cable and reconnect..it worked!Have a new Renegade and have this indication,
pic of fab and message: "Service Passive Entry System"
has anyone experienced this and dealer resolving of this, what was involved, did they fix it? Keep car to repair etc...
Thanks any info will be helpful.
Kevin
Did you ever get it fixedProblems with Passive Entry System
I was loving my new Jeep Renegade that I purchase in March until this week. I got a "service passsive entry system" message along with a yellow light warning. The dealership has had my car since Monday and this is Friday and they still cannot fix my car. Anyone had this problem and had their dealership fix it.
I had the same problem, and I was very reluctant to take it to the dealer. I just got my Renegade back after 7 WEEKS for a problem with the front blinkers burning out CONSTANTLY, and those service lights popping up all of the time. I tried the soft restart -- push the start button, but not the brake. That didn't work. But I had my husband do the other solution -- disconnect the negative battery connector and leave it off for 30 minutes. IT WORKED! Service Passive Entry System light went out. Thank you to the user who recommended this. And even though I've had a couple problems, I still love my Renegade. Good luck to you!Did you ever get it fixed
I unhooked the negative connection to my battery for 30 minutes, and that rectified the problem. I cannot tell whether this will fix the issue permanently but for now . . . I'm keep my fingers crossed.After replacing my key fob's battery, I find myself facing the same problem you all are facing. My Renegade's warrantee just expired, so when I called a local dealer, the service department told me it would be between $90 and $180 to fix the problem (Passive Entry System). I called Jeep USA customer service regarding this problem (877-426-5337). Unfortunately, all the representative could say was that they would contact Jeep USA to see if they would extend the warrantee. I believe the problem is more wide spread than noted online. I hope you, the reader, call Jeep USA and report the issue. If enough people call about it, maybe Jeep will have to do something about it.
I tried this and it did not reset mine😟! just letting others know it may not work for everyone but glad it worked for you!!So, just to let anyone know if this happens to your car what I did to fix mine. I was getting the light on my dash of a key shown in the previous post. Plus, I was getting an error that said, "service passive entry system". When I called Jeep, they had not seen that yet and asked me to bring it in. My appointment isnt until next week. I replaced the battery in my key fob even though the vehicle is 2 months old. The light and error were still there. later I went back to my car and the light and error was still there so I pushed the button to just to turn the car on but not start it to run (push button without pushing brake) and it's like the car reset itself. the light and error are gone. I will keep an eye on it of course but just wanted to let anyone know who experiences this problem what worked for me. It's not anywhere in the manual.
Just stared getting this error today. Took the physical key our of the fob, blew it out for good measure, waited for a few minutes, then firmly reinserted the key into the fob. When I started the Jeep, the error light was gone.The reason ‘passive key light’ comes in is because your key isn’t making good connection to the key fob. Remove the key for 60 seconds and then replace. If your battery is good in the fob, the light should go away when you start your renegade. If it doesn’t go out, replace the battery. I dropped my key fob and the silver key didn’t fall out but it wasn’t clicked all the way in. Took it out like my Jeep dealer said and it worked perfect! Light is gone! Since I had it out I replaced my battery anyway - I mean it can’t hurt! Hope it helps!!
Was your problem resolved because I have the same issue?
I had this issue and I took it to the dealership they said it need an update and charge me 80 bucks. Since when to we pay for updates.
Same here. The only thing that solved it was disconnecting the battery. I didn't wait that long though. I just disconnected and immediately reconnected.After reading all the entries I tried disconnecting the negative battery terminal for 30 minutes and it seems to have worked! Plus I found out that mine can easily be disconnected without the use of any tools by pressing the little gray button on the black plastic casing. Here my neighbor was trying to unscrew the connection with his wrench which was difficult because the tube for the windshield washer solution was in the way. Thank you for the suggestion and saving me money by not having to take it to the dealership. I had mentioned it to my technician when I went to get an oil change and he said I would have to do a separate appointment.
