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Discussion Starter #1
2015 jeep renegade trail hawk 20500 miles 2.4 a/t
was driving on highway when service trans warnging came on lost power then service engine light
came on, was stuck in 7th gear would not downshift tried + and - would not change stopped at light still in 7th gear
pulled over and shut off engine then restarted now shifting good but service light still on. If trans reset after
restart will engine light reset also or dealer would have to reset? afraid when I take it in and it is ok they will say nothing wrong. Anybody have same problem? :(
 

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Take to Dealer asap, light came on for a reason. Dealer has the ability to dig further within the software to discover source of problem.
 

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even if the light was off or on - the jeep will store the trouble code or fault code or pending code

so dont worry - there will be saved codes in memory , they can look it up and figure out the issue
 

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2015 jeep renegade trail hawk 20500 miles 2.4 a/t
was driving on highway when service trans warnging came on lost power then service engine light
came on, was stuck in 7th gear would not downshift tried + and - would not change stopped at light still in 7th gear
pulled over and shut off engine then restarted now shifting good but service light still on. If trans reset after
restart will engine light reset also or dealer would have to reset? afraid when I take it in and it is ok they will say nothing wrong. Anybody have same problem? :(
Hi tony1477,

If you need any assistance at the dealership level, please do not hesitate to reach out to us.

Kori
Jeep Social Care Specialist
 

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Has anyone else had this exact issue and if so what was their resolution? I just suffered the exact same problem two days ago. Took my 2015 Renegade TH to the dealership and they told me the error shows as an invalid gear ratio and that was all. Told me there is no current problem and said there was nothing more they can do without an active problem. Really curious how others have made out.
 

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Discussion Starter #7
I took mine in and it turned out to be the valve body. So far its good except it still shifts funny but the trans light has not come on.
 

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Mine 2016 did that tree times with under 300 miles on it. Dealership finally replaced the transmission, no more issues.
 

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I'm having a hard time getting them to look into my transmission issue further. It has been in the shop for almost a month for another unrelated issue we'll see what happens when I get it back... hopefully soon.
 

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My 2015 just did this at startup and my gas mileage went from 27mpg to 13 ....since the jeep restart the service msg turned off but it's shifting hard...took it to the dealer and was told I have to pay the diag fee...this wouldnt be an issue if I havent made the first payment yet
 

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My 2015 just did this at startup and my gas mileage went from 27mpg to 13 ....since the jeep restart the service msg turned off but it's shifting hard...took it to the dealer and was told I have to pay the diag fee...this wouldnt be an issue if I havent made the first payment yet
Hi Saii2,
We understand your frustrations with this. We would like to look into this further and see if there is any opportunity for us to assist. Please send us a private message with additional details.
Julie
Jeep Social Care Specialist
 

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Hi tony1477,

If you need any assistance at the dealership level, please do not hesitate to reach out to us.

Kori
Jeep Social Care Specialist
I am having a similar problem after having to replace my transmission at 60,000 mi on my 2016 Jeep renegade trailhawk. I contacted Jeep care and they blew me off basically. I have had zero luck with my local Jeep dealerships as far as service goes every time I've gone I've had to have money refunded to me for things that they build me for that they did not do I am very conscientious about what I pay for and make sure that everything that I pay for was completed both times both dealerships did not complete everything they build me for two out of three no I don't think so I need a I need a solution a decent dealership that does what they're supposed to do or Jeep cares to get off their keysters and help me. My jeep has a new transmission now when I got it back it has a check engine light that comes on periodically and then goes away and it has a service 4x4 light that comes on and goes away periodically now it is stuck on again I am concerned because when they put the new transmission in the one of the dealerships that I do not trust did a software update and I suspect that they probably dropped the ball on that as well I am not going to pay for another diagnostic this is b*** and I need a solution!!!
I hope you can help me Mr Jeep cares!!
 
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