Shipping question: Why does it go to GB then back to Italy?

8442 Views 25 Replies 11 Participants Last post by hoodoo, Aug 31, 2015

leahgoodwin

Discussion Starter · Aug 17, 2015

:crying:So my car has been in JB Status for 4 weeks. Just heard from the dealer it is sitting in a port in South Hampton GB, then will go to Salerno Italy on 8/31. then on to the US? So why does it go to GB then back to Italy then on to the states. Why does it sit in GB port so long? Guess it will be September when I get it I hope.

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renren

· #2 · Aug 17, 2015

I'm in GB too!

leahgoodwin said:
:crying:So my car has been in JB Status for 4 weeks. Just heard from the dealer it is sitting in a port in South Hampton GB, then will go to Salerno Italy on 8/31. then on to the US? So why does it go to GB then back to Italy then on to the states. Why does it sit in GB port so long? Guess it will be September when I get it I hope.

On July 22nd, I was told that my vehicle was in Salerno on the 12th of the month. Last week, I got an update that it was in South Hampton with the date being the 12th again. My status says (I). How would it go from JB to (I)? It has been in (I) status for two months.

I wouldn't take the information that was provided to you by the dealer too seriously. I have been watching to see when others get their vehicles and it seems that the shortest wait is about three month. It seems, from what I can tell, that most people get their vehicles in three and a half months.

It sounds like both you and I can look forward to getting our Renegades in September. I'm crossing my fingers.

leahgoodwin

Discussion Starter · #3 · Aug 17, 2015

Sounds like we could be maybe on the same ship. Why does it go to GB? I really have been waiting since March 29th. My order supposedly wasn't picked up till May 1st. Its been a long wait and need a new car since my Suzuki has 230,000 miles on it.

renren

· #4 · Aug 17, 2015

Not sure why

leahgoodwin said:
Sounds like we could be maybe on the same ship. Why does it go to GB? I really have been waiting since March 29th. My order supposedly wasn't picked up till May 1st. Its been a long wait and need a new car since my Suzuki has 230,000 miles on it.

Wow. You have been waiting a really long time. I feel your pain.

I haven't seen any other builds go to GB. I thought it was just me at first. I'm wondering if we are just taking a different route than some of the others. It seems most special orders were being routed through Belgium. Maybe we are bypassing that. By chance, are you on the west coast? It would make more sense if our final destinations are close by.

leahgoodwin

Discussion Starter · #5 · Aug 17, 2015

Yes we are on the west coast, Washington State. Not sure which port they will be coming into.

TNor31

· #6 · Aug 18, 2015

leahgoodwin said:
Yes we are on the west coast, Washington State. Not sure which port they will be coming into.

I would guess it would be going to Tacoma, but not positive. Do you happen to know the Vessel that it is on or the Container that it is in? I work in the import/export industry, so I may be able to get an ETA to a US port.

leahgoodwin

Discussion Starter · #7 · Aug 18, 2015

I wish I had a name, but unfortunatly I didn't get it from the dealer. He just said it is slated to head to Salemo he said it should be departing from South Hampton GB on 8/31/15 estimated time 10am, it's eta window of departure is 8/28/15-9/03/15. But forecast for 8/31/15. That's all the info he had. Not sure if you can find the name of the shipper info based on what he gave me. It would be wonderful if you can figure it out for me, I really would appreciate the help,thanks.

Beerwolf70

· #8 · Aug 18, 2015

When did you order it leah? I ordered mine May 29'th and received it last Friday. I live in Illinois.

Hdreserve

· #9 · Aug 18, 2015

Mine shipped to Antwerp & then BACK to Salerno on 7/8 I haven't heard anything since.....

Stevev

· #10 · Aug 18, 2015

I ordered April 3rd and have been in JB for over 2 months :-(

BurningGirl

· #11 · Aug 18, 2015

My understanding is that west coast shipments built in Italy come to San Diego and are then trucked north - that is the process mine has followed (ordered 4/13 bound for Seattle area - possibly due at dealership this week). Also, the statuses do not always seem to accurately reflect where it actually is. This could change as other factories ramp up.

mudcatca

· #12 · Aug 18, 2015

leahgoodwin said:
:crying:So my car has been in JB Status for 4 weeks. Just heard from the dealer it is sitting in a port in South Hampton GB, then will go to Salerno Italy on 8/31. then on to the US? So why does it go to GB then back to Italy then on to the states. Why does it sit in GB port so long? Guess it will be September when I get it I hope.

I don't believe the Rennies actually go back to Italy -- I think that's a database artifact. Remember the bad press about Renegade software issues? That turned out to be shipping software, not the vehicle itself. It seems Jeep/Chrysler & Fiat are having issues transferring vehicle assets between Fiat/Chrysler's 5 global regional divisions. It's like there are two separate "handoffs" between FCA & the final destination region, one that occurs when the vehicle leaves Italy and the other when the vehicle record is transferred from FCA HQ to whatever regional division is the destination. This results in two "leaving Salerno" events. At least, it looks as if that's what happened with my TH & my wife's Limited.

They'll probably work out the kinks in the new system over time, this is after all the first Jeep made in Italy. At least Rennies are getting delivered. We ordered ours back in April, still waiting for delivery.

Reactions: 1

leahgoodwin

Discussion Starter · #13 · Aug 18, 2015

My order was picked up May 1st 2015.

leahgoodwin

Discussion Starter · #14 · Aug 18, 2015

Hope you get your Renegade soon. I hope mine is here by September.Can't wait for the fun!

renren

· #15 · Aug 19, 2015

leahgoodwin said:
Sounds like we could be maybe on the same ship. Why does it go to GB? I really have been waiting since March 29th. My order supposedly wasn't picked up till May 1st. Its been a long wait and need a new car since my Suzuki has 230,000 miles on it.

leahgoodwin said:
:crying:So my car has been in JB Status for 4 weeks. Just heard from the dealer it is sitting in a port in South Hampton GB, then will go to Salerno Italy on 8/31. then on to the US? So why does it go to GB then back to Italy then on to the states. Why does it sit in GB port so long? Guess it will be September when I get it I hope.

I just got word that I have an ETA of 8/21-8/27. If our cars on the same boat, you should be getting yours soon too! I'm not going to get too excited because you never know, but still...

Reactions: 1

hoodoo

· #16 · Aug 20, 2015

renren said:
I just got word that I have an ETA of 8/21-8/27. If our cars on the same boat, you should be getting yours soon too! I'm not going to get too excited because you never know, but still...

renren I'm curious what options you ordered on your Latitude?

I'm waiting on an Orange Latitude 1.4T with Powered MySky

. I'm also west coast. Ordered May 9th. Still no ETA for mine.

Lackadazikal

· #17 · Aug 20, 2015

renren said:
If our Jeeps on the same boat,

Looks better

Willy

· #18 · Aug 20, 2015

I wonder if the ones sent back to Salerno were for quality purposes???

Also does anyone know if Jeep is intending to switch NA production to Brazil? Would think that it makes more logistical sense to come from Brazil then Italy... then again, is there a direct rail link from down there?

Hdreserve

· #19 · Aug 20, 2015

Willy said:
Also does anyone know if Jeep is intending to switch NA production to Brazil? Would think that it makes more logistical sense to come from Brazil then Italy... then again, is there a direct rail link from down there?

This question arose elsewhere in the Forum. An article was posted explaining that Brazil will be producing solely for the South American market. Don't know if this thought process has changed since then.

Reactions: 1

renren

· #20 · Aug 21, 2015 (Edited)

My options

hoodoo said:
renren I'm curious what options you ordered on your Latitude?

I'm waiting on an Orange Latitude 1.4T with Powered MySky . I'm also west coast. Ordered May 9th. Still no ETA for mine.

I ordered similar options. I ordered an Orange Latitude, 2.4L engine, Power My Sky, popular equipment group, remote start, and safety and security group.

I don't want to "count my chickens before they hatch" though. We'll see if it comes in during that window. One can hope.

BTW, I got the ETA data from JeepCares. I also talked to my dealership and they said that the only notice that they have is that my status won't be updated until 8/24. I trust JeepCares more because my dealership had no idea that I never got any notices from Jeep on my status after I placed my order. They were under the impression that I was getting routine notices from Jeep and told me that the system that they are using to get updates is new to them. It sounds like there may be some bugs in the way the updates are posted. It also sounds like each source (Jeep Garage, the dealership, and JeepCares) all have different tracking systems. On Jeep Garage, it says that my status is I and with JeepCares it is JB.

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