[royalblue]

No...they are not working on it. I know because I work at the Chrysler Tech Center.

Doesn't matter....I took delivery on a real American Jeep Cherokee. The Renegade is Italian crap.

Good luck with your Cherokee. You will need it since it has its share of problems.

I have had no problem switching off the steering wheel or seats when they come on automatically. My contacts tells me a future Uconnect update will allow you to cancel the auto on function.

 

[writer49090]

Just got a call from the dealership where I bought my 2015 Renegade Trailhawk. There is no way to turn the heated steering wheel off through u-connect, whether you auto-start or push the button to start. And there is no software or any other kind of fix. Chrysler just told them they are aware of the problem and they are working on a fix; release the car.


Nice.


Not.

 

[royalblue]

Just got a call from the dealership where I bought my 2015 Renegade Trailhawk. There is no way to turn the heated steering wheel off through u-connect, whether you auto-start or push the button to start. And there is no software or any other kind of fix. Chrysler just told them they are aware of the problem and they are working on a fix; release the car.


Nice.


Not.

As I said previously a software update is in the works to fix this issue. It will be configured as a comfort feature in Uconnect. They will not comment until the fix is completed.

 

[merylp]

Heated Steering Wheel Stuck On

My 2015 Renegade has just over 1,000 miles on it. From the first time the outside team went under 40 degrees, I have had this problem... the comfort package turns on with the vehicle start when the outside temp registers under 40 degrees. I can manually turn off the heated seats, the rear defrost, the heat (everything that comes on automatically) EXCEPT for the heated steering wheel. If the outside temp is under 40 when you start the car, you could drive for 20 hours and you cannot turn it off.

Now as a side note, if the temp is 41 degrees or higher, and I turn on the heated steering wheel myself, I can turn it off with no problem. It's only when it comes on automatically that it will not turn off. So frustrating!!!

My car is currently at the dealer. They are perplexed to say the least. I'm just curious if anyone else is having this issue. Please comment.

 

[GSO_Kyle]

https://youtu.be/sMC9q0bMe5I

There is a Star case open. Known problem with no fix. FCA is "working on it". Contact JeepCares.

 

[ijeepin]

did you every get that fixed
I have the same problem

 

[ijeepin]

Hey all

My Trailhawk with passive go seems to have a weird issue with the heated seat.

I have the leather package with includes the equivalent of the cold weather package. When I start the car and the temperate is below 41 degrees, it turns on the heated seats, defroster, and wheel as expected. This is the precise reason I got the packages I did and love this feature.

BUT!! .....

If the heated steering wheel is turned on automatically I cannot shut it off! The seat and defroster can be turned off after the car has started but the wheel can't.

For example: let's say I remote start the car. Let it turn a few minutes. Press unlock. Climb in the car. Press the start / run button. Put vehicle in drive. Drive. The wheel is on, but cannot be turned off!

Or let's say I just unlock the car, climb in, and start the car. The cold weather options all turn on as supposed to, but the wheel can't be turned off even when not remote started.

Anyone else with this issue?

yes did you every fine a answer
I have the same problem

 

[GSO_Kyle]

No. Taking it in for the third repair attempt this week. Then I can mail FCA a letter...

 

[JeepCares]

merylp and ijeepin,

As GSO_Kyle has pointed out, we do not currently have a fix available for this concern. It's something that our engineers are actively working on, but I don't currently have a timeline on when it will be available.

 

[royalblue]

My car does not have this problem. The steering wheel heater will come on when it is cold but I can shut it off by hitting the button. I don't see why FCA can't figure this out. The fact that some cars can shut it off and some can't points to a software issue that is different between the cars.

 

[rhicks]

My car does not have this problem. The steering wheel heater will come on when it is cold but I can shut it off by hitting the button. I don't see why FCA can't figure this out. The fact that some cars can shut it off and some can't points to a software issue that is different between the cars.

Same here, 2015 TH and works fine for me. I always thought heated seats and steering in a car were just a gimmick but man I'm really enjoying them when it's cold out.

 

[Nrscnm]

Mine won't turn off either and the dealer replaced a computer part but that didn't fix it?

 

[GSO_Kyle]

JeepCares says it's the switch module. PM them on here. My parts are on order. I'll keep you posted.

 

[JeepCares]

As Kyle mentioned, we believe that we have the proper repair for this nailed down. Feel free to PM me on here so I can look into your situation further.

 

[GSO_Kyle]

Picked up the car tonight. It is not fixed. Now the heated wheel is stuck on every time and I can't shut it off. :-(

https://youtu.be/fYoBKv5Se7E

https://youtu.be/cAURsbuZSRM

 

[snowalkr]

Cold Weather Group Not Working

I've been experiencing this issue with my cold weather group where sometimes when I start the vehicle, the heated steering wheel and heated seat light on the driver's side don't turn on, but the seat and steering wheel still heat. When this happens, I'm unable to turn the heat off, and it feels much weaker than it would normally, like it is running at half strength. If I turn the car off and back on, it usually fixes the issue (usually).

Sometimes when the lights DO turn on, no heat comes out. Other times they get extremely hot. It's kind of like it does whatever it wants. I've only been experiencing this issue in temps 40 degrees F or less (so far).

I've taken it to the dealership service center 3 times and they tell me it is working fine, since they can't get it to happen while servicing it. I've shown them videos and even had it verified by a Jeep technician at the time of drop off, but they always tell me that there is nothing they can do about it.

Any ideas as to what is causing this so I can point them in the right direction?

Here's a link to a video I took while the car was running.
http://1drv.ms/1YxagwB

 

[GSO_Kyle]

FCA thought it was the switch module but it's not. My Renegade is at the shop now for the "third" repair attempt. If they can't replicate it at the shop then it doesn't count as a repair attempt for lemon law. There are a couple ways to make it act up. Seeing as how it's 72F here in NC I can think of three ways off the top of my head. It only acts up when it is less than 40F (which is why I don't think it is the switch module). So you need to trick the car into thinking it's cold. First, it's still pretty cold up north. I could always take it up to a dealer in Michigan and stay with family for a few days. Second the outside air temperature sensor is somewhere on the front of the car. I plan on pouring a bucket of ice water on the sensor. Third, bottled air, like the kind you can buy at Staples to clean keybords, when flipped upside down shoots out cold liquid. If the ice water doesn't work this is the next attempt. Since after the "fix" my heated steering wheel gets stuck on every time it is less than 40F I have no doubt I can reproduce it at the dealer on comand. However, since yours is more intermittent it will take some effort.

Don't let the dealer tell you this is normal. It is a known issue. FCA customer service told me that engineering had a model acting up at their test center. There is an open Star case.

If FCA doesn't make this right by me without having to file lemon law I am going to take this to the next level. To the heart of thier customer base. Young people hate when technology doesn't work and I will leverage that to the fullest extent.

If you are having this issue please PM me with a way to contact you. Strength in numbers.

 

[Lackadazikal]

Second the outside air temperature sensor is somewhere on the front of the car.

It's on the underside of the passenger side mirror.

 

[brianbrooke]

Did anyone every find a fix for this? I just picked up mine Wednesday and the seat and wheel are turning on automatically. I am able to shut them off manually but i would love to be able to set them to not come on when the car is started.

 

[vailTRD]

FCA thought it was the switch module but it's not. My Renegade is at the shop now for the "third" repair attempt. If they can't replicate it at the shop then it doesn't count as a repair attempt for lemon law. There are a couple ways to make it act up. Seeing as how it's 72F here in NC I can think of three ways off the top of my head. It only acts up when it is less than 40F (which is why I don't think it is the switch module). So you need to trick the car into thinking it's cold. First, it's still pretty cold up north. I could always take it up to a dealer in Michigan and stay with family for a few days. Second the outside air temperature sensor is somewhere on the front of the car. I plan on pouring a bucket of ice water on the sensor. Third, bottled air, like the kind you can buy at Staples to clean keybords, when flipped upside down shoots out cold liquid. If the ice water doesn't work this is the next attempt. Since after the "fix" my heated steering wheel gets stuck on every time it is less than 40F I have no doubt I can reproduce it at the dealer on comand. However, since yours is more intermittent it will take some effort.

Don't let the dealer tell you this is normal. It is a known issue. FCA customer service told me that engineering had a model acting up at their test center. There is an open Star case.

If FCA doesn't make this right by me without having to file lemon law I am going to take this to the next level. To the heart of thier customer base. Young people hate when technology doesn't work and I will leverage that to the fullest extent.

If you are having this issue please PM me with a way to contact you. Strength in numbers.

Kyle-
I have read this entire thread and am having the same exact issue as you have described with my '16 1.4t latitude. Please tell me you have found a resolution! To be honest, I haven't bothered with the dealer as I already know how it will go down with them playing dumb. Just don't have the time or energy for that. I will send you this in a pm as well so hopefully you see it. Thanks