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Sorry in advance for the long post. My 2015 Renny is just under 75,000 miles. 3 weeks ago I noticed the service air bag message appeared on and off. After a few days the service power steering message appeared causing loss of power steering which is crazy and scary to experience while driving. I prayed to God to get me to the dealership safely to look into the issue. I also had the seatbelt alert going off while wearing my seatbelt. Since I didn’t have an appointment it took a week for them to diagnose. The dealership diagnosed it as a bad BCM and I approved the repair. Leave the dealership after the repair not even 10 minutes of driving the same issue occurs. This time losing power to the radio and windows. Blessed myself again to get back to the dealership safely. So we are on week 3 of no car. (Mind you I’m traumatized from an experience 2 years ago of not having a car for 3 months that resulted in several repairs and needing a new engine. The culprit metal shavings in the oil. Which I feel was caused by the dealership from a routine oil change since all the problems happened after that visit). The advisor stated the tech not being able to get the power steering and air bag issue to appear and is working with a Chrysler tech. Now I’m being asked to bring in my spare key for their continued tests.

Anyone have a similar situation or a successful diagnosis? I’m so tired of ditching more $$$$ for repairs that fail. Also does anyone have any tips on dealing with the dealership about arguing with cost for repairs after already paying for the initial repair based off the their initial diagnosis. In desperate need of suggestions/recommendations. I’m so disappointed with Jeep service departments that this will most likely be my last Jeep.
 

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Had a very similar experience. My service air bag alert was going on an off. Then my power steering also stopped working, and my check engine light came on. Then I had problems shutting off the engine. Same thing. This happened last fall, and was due to a low battery. The new battery fixed everything, but then the issue came back a month or so ago. I took it to an independent garage near me with an impeccable reputation. The manager did a lot of research, and determine it was likely the ignition switch. he sent me the following link:


The shop replaced the ignition switch, and all of the issues went away, and my jeep has been problem free since.
 

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Discussion Starter · #3 ·
Had a very similar experience. My service air bag alert was going on an off. Then my power steering also stopped working, and my check engine light came on. Then I had problems shutting off the engine. Same thing. This happened last fall, and was due to a low battery. The new battery fixed everything, but then the issue came back a month or so ago. I took it to an independent garage near me with an impeccable reputation. The manager did a lot of research, and determine it was likely the ignition switch. he sent me the following link:


The shop replaced the ignition switch, and all of the issues went away, and my jeep has been problem free since.
Thanks for your reply. I’ve seen other posts where it’s said the ignition switch was the culprit as well. I just got my car back from the dealership on Saturday who first tried to say I needed a new key based on their testing. I had a spare key I never used. Dropped the spare key to the dealership who drove the car for 30 miles to test. They said the issue with the air bag and power steering didn’t happen for them. Fingers crossed I don’t run into any issues tomorrow.
 

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I'm running into the same issues with my 2016 Renegade 1.4L. Airbag light would started coming on a couple weeks ago, then a week later the service engine and power steering lights came on as well. A couple hours later, all the previous lights went on and the power steering was out. When I took the keys out of the ignition, the car was still on. I had to turn the keys to on and off again to get the car to turn off. When I started it up again, then all was fine and I made it home without complaint. The next morning, the battery was completely dead. After I jumped it, I took it to the dealer.

They first replaced the battery. Now they told me they want to replace the entire power steering column for ~$4k due to shorting in the power steering module when the car gets hot. I asked the service guy about looking at the ignition switch and he then ignored that and said he forgot to tell me the BCM is also shorting and needs replacing. Not sure how intentional his dogding my my questions are, but my main concern with the the power steering module shorting diagnosis is if that actually could cause the other symptoms like the battery draining and the car staying on. Not to mention, my car isn't getting hot these days because I only drive it a couple miles a day and the problems occur immediately after a cold startup.

Regardless, anyone have an opinion if I should keep pushing on looking into the ignition switch then reassess the remaining issues? Could I possibly ignore the power steering column and BCM diagnosis if the ignition switch resolved the actual symptoms I was experiencing? It seems like if there is indeed shorting in the power steering module that it has been occurring for some time without any real effects.
 

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Yeah, all I can say is that what you're describing - air bag alert, service engine light, power steering light, losing power steering, taking the keys out and the car still running, problems starting after a cold start-up - sounds identical to my situation. Perhaps they could start with the ignition switch?
 

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I'm running into the same issues with my 2016 Renegade 1.4L. Airbag light would started coming on a couple weeks ago, then a week later the service engine and power steering lights came on as well. A couple hours later, all the previous lights went on and the power steering was out. When I took the keys out of the ignition, the car was still on. I had to turn the keys to on and off again to get the car to turn off. When I started it up again, then all was fine and I made it home without complaint. The next morning, the battery was completely dead. After I jumped it, I took it to the dealer.

They first replaced the battery. Now they told me they want to replace the entire power steering column for ~$4k due to shorting in the power steering module when the car gets hot. I asked the service guy about looking at the ignition switch and he then ignored that and said he forgot to tell me the BCM is also shorting and needs replacing. Not sure how intentional his dogding my my questions are, but my main concern with the the power steering module shorting diagnosis is if that actually could cause the other symptoms like the battery draining and the car staying on. Not to mention, my car isn't getting hot these days because I only drive it a couple miles a day and the problems occur immediately after a cold startup.

Regardless, anyone have an opinion if I should keep pushing on looking into the ignition switch then reassess the remaining issues? Could I possibly ignore the power steering column and BCM diagnosis if the ignition switch resolved the actual symptoms I was experiencing? It seems like if there is indeed shorting in the power steering module that it has been occurring for some time without any real effects.
Yeah, all I can say is that what you're describing - air bag alert, service engine light, power steering light, losing power steering, taking the keys out and the car still running, problems starting after a cold start-up - sounds identical to my situation. Perhaps they could start with the ignition switch?
Hey, kbagrows and derekmfrank. If either of you need assistance with your concerns, don't hesitate to contact our team in private message or call Jeep Cares at 877-426-5337 if you need immediate assistance!

Kate
Jeep Cares
 

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Forced the dealer to replace the ignition switch and haven't had any problems so far. Saved me $4k+. Definitely hope others find these threads and want to thank everyone that shared their similar experience.
 

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Nice!!!! An update for me - everything is still running perfectly. Safe to say it was my ignition switch.

DFrank - I think that was the right call. If you think of it, please update us in a few weeks and let us know if everything is still working well.

I can't believe the dealership wanted to replace the entire steering column..... nice call on your part.
 

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I have an issue with my Jeep Renny 2017 limited. I was driving it and the power steering service came up along with the air bag only if the car stops. Then when I stopped the car it wouldn't turn off?? im a little lost any help??
 

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I have an issue with my Jeep Renny 2017 limited. I was driving it and the power steering service came up along with the air bag only if the car stops. Then when I stopped the car it wouldn't turn off?? im a little lost any help??
Hi there. If you continue to experience concerns, we suggest a dealership visit. Let us know if you need any support while there, we are happy to help.

Kate
Jeep Cares
 
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