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Discussion Starter · #1 ·
So I called customer care yesterday to check on the status of my order. It went like this:

Jeep: What's your VON?
Me: 1234567
Jeep: What's the make and model?
Me: Renegade
Jeep: Latitude? Limited?
Me: It's a Trailhawk.
Jeep: 2x4 or 4x4?
Me: ummm 4x4. All Trailhawks are 4x4, I think.
Jeep: my computer here is saying that it comes both ways.
Me: ummmm is that a European thing? I'm pretty sure that I was not given the choice.
Jeep: I only know what the computer is telling me.
etc.

Am I completely out of my mind?
 

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trailhawks only come 4x4. that is all I have ever seen, and I think you cannot even equip one on the jeep site to build that way. Remember, the customer care probably has a cheat sheet question guide. standard questions.
 
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