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Discussion Starter · #1 ·
Did anyone else get their rubber floor mats that are supposed to come with the Trailhawk package?

Mine came with cloth mats and I talked to the dealer when I bought mine, and they stated they were on backorder until June. I'm asking because I'm looking at the molded slush mats on the Mopar site, but I'm curious to see what the package ones should look like.

Am I the only one with this scenario? I didn't get my manual either but that is getting shipped to me.
 

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My Trailhawk came with regular carpet mats. I am getting the Mopar rubber slush mats (from the dealer) for about $80+. I'll use them in the late fall, winter, and early spring.
 

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Discussion Starter · #4 ·
My mats came as part of the deal. They are the Mopar ones.

Are there supposed to be mats that came with the vehicle?
That's what my dealership told me. I originally called following up on my manual because I got a receipt in my email stating they were ordering missing mats. I have my carpet mats that came with the Renegade and I hadn't really thought about it.

The part number is 5ZR47LXH-AA, but I can't find anything online about it.
 

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On the fancy brochure the trailhawk rubber mats are noted as "late delivery" or something like that.
From the brochure it looks like all-season floor mats come standard with the Trailhawk, but the rubber floor mats are only included if you get the cold weather package.
Is the suggestion that the carpet are the all season mats?

Also, BurningGirl, can you take a pic of where it says the late delivery comment?
 

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Discussion Starter · #14 ·

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Two versions of rubber mats explained

There is quite a lot of confusion regarding the rubber mat issue on trailhawks. This confusion extends all the way to Jeep management who can't easily make light of the "** Late availability" compared to their own sales sheets that show the trailhawks should be coming with [flat] rubber mats.

I spoke with one of the Renegade product managers at Easter Jeep Safari this year about exactly this floor mat issue and can shed some light on the issue.

There are two versions of rubber mats. One is the "slush" style mats that are technically a Mopar "accessory". These mats are distinguished by the raised rubber rim (as high as two inches in some places) all the way around the mat that mostly hugs the floor contours, and the rear mat is a single piece with a bridge over the drive shaft tunnel.

The slush style mats _are_ currently available.

The rubber mats that are supposed to be included on the vehicles is a conventional flat rubber mat without a raised lip, and the rear mats are two separate pieces. However, these rubber mats have the same decorative motif of the grid with splatter design, so without looking specifically at the rim style or connected rear mat.

The reason I have been told for the late availability of the meant-to-be-included mats is that in order to make the drivers pedal foot area safer, the splatter design - which is actually a raised feature - needed to be raised more to smooth out the pedal foot location and make it easier to move your feet without it hanging up on the mat. This is similar in design to the usual plastic strip under the pedals on certain manufacturers carpeted mats. Consequently retooling was required and carpeted mats were substituted.
 

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Discussion Starter · #16 ·
There is quite a lot of confusion regarding the rubber mat issue on trailhawks. This confusion extends all the way to Jeep management who can't easily make light of the "** Late availability" compared to their own sales sheets that show the trailhawks should be coming with [flat] rubber mats.

I spoke with one of the Renegade product managers at Easter Jeep Safari this year about exactly this floor mat issue and can shed some light on the issue.

There are two versions of rubber mats. One is the "slush" style mats that are technically a Mopar "accessory". These mats are distinguished by the raised rubber rim (as high as two inches in some places) all the way around the mat that mostly hugs the floor contours, and the rear mat is a single piece with a bridge over the drive shaft tunnel.

The slush style mats _are_ currently available.

The rubber mats that are supposed to be included on the vehicles is a conventional flat rubber mat without a raised lip, and the rear mats are two separate pieces. However, these rubber mats have the same decorative motif of the grid with splatter design, so without looking specifically at the rim style or connected rear mat.

The reason I have been told for the late availability of the meant-to-be-included mats is that in order to make the drivers pedal foot area safer, the splatter design - which is actually a raised feature - needed to be raised more to smooth out the pedal foot location and make it easier to move your feet without it hanging up on the mat. This is similar in design to the usual plastic strip under the pedals on certain manufacturers carpeted mats. Consequently retooling was required and carpeted mats were substituted.

This is good info, thanks!
 

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There is quite a lot of confusion regarding the rubber mat issue on trailhawks. This confusion extends all the way to Jeep management who can't easily make light of the "** Late availability" compared to their own sales sheets that show the trailhawks should be coming with [flat] rubber mats.

I spoke with one of the Renegade product managers at Easter Jeep Safari this year about exactly this floor mat issue and can shed some light on the issue.

There are two versions of rubber mats. One is the "slush" style mats that are technically a Mopar "accessory". These mats are distinguished by the raised rubber rim (as high as two inches in some places) all the way around the mat that mostly hugs the floor contours, and the rear mat is a single piece with a bridge over the drive shaft tunnel.

The slush style mats _are_ currently available.

The rubber mats that are supposed to be included on the vehicles is a conventional flat rubber mat without a raised lip, and the rear mats are two separate pieces. However, these rubber mats have the same decorative motif of the grid with splatter design, so without looking specifically at the rim style or connected rear mat.

The reason I have been told for the late availability of the meant-to-be-included mats is that in order to make the drivers pedal foot area safer, the splatter design - which is actually a raised feature - needed to be raised more to smooth out the pedal foot location and make it easier to move your feet without it hanging up on the mat. This is similar in design to the usual plastic strip under the pedals on certain manufacturers carpeted mats. Consequently retooling was required and carpeted mats were substituted.
The next question, then, will be when/if those should be distributed. Are the carpeted mats supposed to appease us? Are those going to be shipped to the customer's homes?

Jeep has recently been sending little care-packages out a few weeks into ownership of a new car. My wife got some cool throw-ins with her Cherokee, key-chain, parts credit, etc... Maybe they'll be thrown in with that.
 

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Did anyone else get their rubber floor mats that are supposed to come with the Trailhawk package?

Mine came with cloth mats and I talked to the dealer when I bought mine, and they stated they were on backorder until June. I'm asking because I'm looking at the molded slush mats on the Mopar site, but I'm curious to see what the package ones should look like.

Am I the only one with this scenario? I didn't get my manual either but that is getting shipped to me.
No I got carpet mats
 

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Discussion Starter · #20 ·
I made a call to Jeep customer care regarding this, my windshield, and the availability of a tow hitch solution for the early round of Renegades that did not have the Tow Package included.
Curious to hear about the response you get, the Hitch question is on my mind as well and will be the next big item for the Renegade, as well as once I find out more about a good, aerodynamic roof rack.

I have not seen a Customer Care kit yet, but I've received several emails from Jeep so far with basic info.
 
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