[BIGG#]

Hi Forum, I have read other issues regarding uconnect, but really would like some advice or stories of what others have done or experienced. I purchased my car in January 2016 and now it appears that it was built in July 2015 and is not compatible with the uconnect live functions. If I knew this from purchase I would have ordered a car from the factory. Jeep customer service aren't interested as there isn't a fault on the model and the dealer just refers me back to jeep. I know it's not the end of the world if the additional functions don't work, but when you buy a car you expect the advertised products. In addition I have intermittent auto stop and the system turns to Italian about once a week! Really love this care, but this issue is tainting my experience! Any info would be welcome.

 

[Oldav8tor]

Email the UConnect support folks if you haven't already. Input your VIN and you can check whether your vehicle has any outstanding software updates. This is the website https://www.driveuconnect.com/software-update/

 

[BIGG#]

Thanks, I've done the and put the latest software on. This didn't change things and when I connected uconnect, they said the live function will never work on my build model as was prior to July 15!

 

[Deacs]

I'm having issues too, mine was also reverting back to Italian too, dealer said they had a 'fix', but all they did was roll it back to a previous version, it's cured the language issue, but now the app won't sync with vehicle and I've lost some functions

 

[Badger]

I'm having issues too, mine was also reverting back to Italian too, dealer said they had a 'fix', but all they did was roll it back to a previous version, it's cured the language issue, but now the app won't sync with vehicle and I've lost some functions

What build is your Rene I believe they are working on a fix for the Italian issue .. we had a few problems on some Fiat's .. software problems can come out in some circumstances when certain things correspond .. and the software then falls over ..
All software has bugs .. some take years to come out.. I hope this explains ?

 

[WanderingClump]

Yeah, they lied to me too.... They said I could buy a new Renegade, if I wanted UConnect Live....

 

[tazzel]

Open a case with Better Business Bureau. Its the only thing these lying cheating dealers understand

 

[MidnightRenegate]

Sorry to hear all your trepidations.
Easiest way to solve the problem is to ditch fancy Uconnect and get basic. Then get a blue tooth adapter and connect your Iphondroid to it.
Cheers...

 

[Deacs]

Thanks, where do I find build date?

Live was working fine (apart from the language issue) until dealer rolled it back to an earlier version

 

[Deacs]

I'm having issues too, mine was also reverting back to Italian too, dealer said they had a 'fix', but all they did was roll it back to a previous version, it's cured the language issue, but now the app won't sync with vehicle and I've lost some functions

What build is your Rene I believe they are working on a fix for the Italian issue .. we had a few problems on some Fiat's .. software problems can come out in some circumstances when certain things correspond .. and the software then falls over ..
All software has bugs .. some take years to come out.. I hope this explains ?

Thanks, where do I find build date?

Live was working fine (apart from the language issue) until dealer rolled it back to an earlier version

 

[Deacs]

I think build date is 26/8/15